Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
Receptionist
Nancy  Torres

Nancy Torres

Yonkers,NY

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Stay at Home Mom

Self-employed
Yonkers, NY
11.2014 - 08.2024
  • Advocated for a child with a learning disability. Collaborated with educators, therapists, and medical professionals to develop and implement Individual Education Plans.
  • Managed daily household operations, including cleaning, laundry, meal preparation, and grocery shopping.
  • Coordinated with service providers for home maintenance and repairs.
  • Implemented organizational systems to improve the household.
  • Provided children with a loving and nurturing environment.

Hearth Room Assistant

Residence Inn Marriott
Yonkers, NY
02.2014 - 10.2014
  • Carried out basic cleaning duties, such as sweeping floors, washing dishes, cleaning and sanitizing work surfaces.
  • Adhered to established sanitation standards while preparing food items.
  • Stocked and replenished kitchen supplies and ingredients as needed.
  • Welcomed guests with a warm and friendly demeanor, ensuring a positive first impression.

Third Key Holder

The Icing by Claire's
White Plains , NY
10.2002 - 04.2005
  • Assisted in managing store operations, including opening and closing the store and cash handling.
  • Greeted and assisted customers in a friendly and professional manner
  • Maintained a cleanly and organized store
  • Pierced ears from ages 2 months and up

Education

High School Diploma -

Roosevelt High School
Yonkers, NY
06-2005

Some College (No Degree) - Liberal Arts Mathematics And Science

Westchester Community College
Valhalla, NY

Skills

  • Time management and multitasking
  • Budgeting and financial Management
  • Organizational and planning skills
  • Strong advocacy and negotiation skills
  • In-depth knowledge of disability rights and educational skills
  • Effective problem solving
  • Empathy and Patience in customer interactions
  • Supervision and leadership
  • Customer service excellence
  • Store operation
  • Cash Handling

Affiliations

  • Enjoy reading and watching movies on self development.

Languages

Spanish
Limited

Certification

  • Completed a foundation course of study in Academic skills prep program at Westchester Community College. December 5, 2009

References

References available upon request.

Timeline

Stay at Home Mom

Self-employed
11.2014 - 08.2024

Hearth Room Assistant

Residence Inn Marriott
02.2014 - 10.2014

Third Key Holder

The Icing by Claire's
10.2002 - 04.2005

High School Diploma -

Roosevelt High School

Some College (No Degree) - Liberal Arts Mathematics And Science

Westchester Community College
Nancy Torres