Nancy Trainham
Laurel Hill,FL
Summary
Experienced consulting professional with a proven track record of delivering impactful business solutions. Proficient in strategic planning, data analysis, and process improvement. Adept at identifying growth opportunities and implementing effective strategies. Recognized for fostering team collaboration and adapting to evolving project needs. Excels in creating a positive work environment that drives successful outcomes. Expertise in client relations, problem-solving, and driving measurable results. Dedicated to providing exceptional value and exceeding expectations in every endeavor.
Overview
10
10
years of professional experience
Work History
Expert Clinical Business Analyst
Altera Digital Health
02.2021 - 01.2025
- Company Overview: formerly Allscripts
- Health First – Rockledge, FL
- Legacy Support for core, orders, ordersets, security and general upkeep
- On call rotation for all Altera Incidents, trouble shooting and liaison to GMS
- Works with Clinical Informatics team and department representatives to evaluate requested changes to orders and ordersets then update accordingly.
- Expert Business Analyst
- Maimonides Medical Center – Brooklyn, NY
- Monitors Service Now requests. Acts as a liaison between the hospital and offshore analyst to interpret and document end user requests into specification documents. Facilitates meetings, assists in design validation and testing.
- 22.4 upgrade testing, activation and onsite support
- Participates in projects as needed for design, build, testing, and documentation.
- Trouble shooting, modification and build as needed of the various components of Sunrise Clinical Manager, Sunrise Ambulatory, Sunrise Surgical Care, Sunrise Emergency, Sunrise Enterprise Scheduling
Staff Augmentation
ettain group
10.2018 - 01.2021
- Company Overview: formerly Leidos Health
- Memorial Sloan Kettering Cancer Center - New York, NY
- Converted department specific paper Disposition Forms to electronic ordersets to be used for telehealth calls
- Staff Augmentation / Project Manager
- South Nassau Communities Hospital – Oceanside, NY
- Ambulatory analyst for Sunrise Ambulatory and Oncology implementation for three off site provider clinics using another EHR vender, and one hospital-based infusion center currently using inpatient documentation
- Assisted in collection of current state workflow, design, and validation of future state workflow
- Modification and testing of over 125 chemotherapy treatment regimens and associated roadmaps including Clinical Summary Display, Orders to Scheduling (creation of visual workflow tasks), and Worklist Manager
- Assisted in creating and executing test scripts for modifying and moving ordersets and roadmaps to accommodate changes in treatment
- Sunrise Enterprise Scheduling - testing and modification of build
- Modification and testing of Allscripts delivered Tracking Boards
- Modification and testing of standard Ambulatory content including Letters, Superbills
- Analyst and Project Manager for the migration of multiple Behavioral Health Clinics from TouchWorks to SCM
- Analyst and Project Manager for migration of Prenatal Clinic from TouchWorks OB to Sunrise
- Reviewed current state workflows and assisted in designing, testing, and troubleshooting future state workflows for Prenatal clinic
- Led design sessions to develop prenatal documentation
- Performed letter and superbill testing, modification, and troubleshooting
- Assisted in ongoing troubleshooting of billing issues related to user and registration errors
- Worked with Ambulatory leadership to optimize workflows to support real-time documentation
- Provided testing and troubleshooting of schedule view
- Provided testing and troubleshooting of superbills
Senior Consultant
Atos
01.2015 - 01.2018
- Company Overview: formerly Pursuit Health Care Advisors
- Baptist Healthcare Pensacola – Pensacola, FL
- Manual data migration post go-live
- Abstracted key data from NextGen to Allscripts for select group of OB and ENT providers
- Transcribed key data from scanned paper documents to Allscripts for group of OB providers
- Go-live help desk support for net new Allscripts activation
- Helpdesk, phone back and opened new help tickets for end users
- Reviewed application changes, followed up phone calls with end users to validate tickets to be closed
- Allscripts (Multiple Simultaneous Clients) Core and ED 16.3 Upgrades
- Managed new features and impact analysis presentation
- Configuration and coaching for new release features
- Conducted initial testing of new environments prior to release to customers
- Provided onsite and remote activation support
- Northwell Health System – NY
- Performed Soarian ADT/Sunrise Emergency Care (SEC) testing
- Conducted Sunrise 16.3 Functional testing for SEC and Sunrise to Radiology Systems
- Modified existing scripts and creation of new test scripts for SEC
- Children’s of Alabama – Birmingham, AL
- Built and modified Orders, Order Sets and Tracker Board
Consultant
Optimum Healthcare IT
01.2015
- University Health System – San Antonio, TX
- Provided “At The Elbow” provider support for Workflow Manager activation in multiple ambulatory clinics
- Leidos Health (Formerly SAIC, and Vitalize Consulting Solutions)
- Principal Consultant
- University of California – Irvine, CA
- Supported 5.5, 6.1 and 14.3 Allscripts SCM
- Served as interim Orders Team supervisor
- Performed multi-grid Order Set build and testing of multiple specialties for inpatient and ambulatory settings
- Worked as physician liaison for Order Set approval
- Maintained Order Set tracking in SharePoint
- University of Kentucky – Lexington, KY
- Provided 5.5 Allscripts Order Set and flowsheet break/fix support
- Flowsheet builder
- Cottage Hospital – Santa Barbara, CA
- Performed 5.5 Allscripts Sunrise enterprise upgrade (legacy SCM)
- Provided activation support during 5.5 upgrade
- Performed multi-grid Order Set build and testing
- Coached new department members on Order Set build
Education
BS - Nursing
Houston Baptist University
Houston, TX01.1984
Skills
- Expert Clinical Business Analyst, Principal Consultant, Project Lead and Clinical Implementation Manager
- More than 30 years of experience in healthcare, with last 20 years of experience in healthcare information technology (HIT) including over15 years as an Allscripts Sunrise Consultant
- Possesses an exceptional ability to configure and implement projects involving Altera Sunrise (legacy Allscripts Sunrise) products and applications
Timeline
Expert Clinical Business Analyst
Altera Digital Health
02.2021 - 01.2025
Staff Augmentation
ettain group
10.2018 - 01.2021
Senior Consultant
Atos
01.2015 - 01.2018
Consultant
Optimum Healthcare IT
01.2015
BS - Nursing
Houston Baptist University
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