Summary
Overview
Work History
Skills
Timeline

Nancy Walton

Cave Creek,AZ

Summary

At TTI SUCCESS INSIGHTS LTD, I excelled as an Invoicing Specialist, enhancing customer satisfaction through precise and timely invoicing. Skilled in dispute resolution and payment tracking, I led training for new staff, ensuring seamless integration of clients and maintaining high accuracy in high-volume invoice management. My proactive approach significantly improved process efficiency and client relations.

Overview

30
30
years of professional experience

Work History

Invoicing Specialist

TTI SUCCESS INSIGHTS LTD
09.1994 - 04.2024
  • Improved customer satisfaction with timely and accurate invoicing, addressing inquiries promptly and professionally.
  • Trained new employees on invoicing procedures, contributing to a well-prepared workforce capable of handling complex tasks independently.
  • Integrated new clients seamlessly into existing workflows through efficient account set-up processes tailored according to specific requirements.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Enhanced invoice accuracy by meticulously reviewing and verifying data prior to submission.
  • Managed high-volume invoices, ensuring proper coding and approval before processing payments.
  • Interacted with customers to resolve billing disputes and respond to inquiries.
  • Verified accuracy of billing data and corrected discrepancies.
  • Processed customer invoices, credit memos and payments within established timelines.
  • Handled account payments and provided information regarding outstanding balances.
  • Responded to customer concerns and questions on daily basis.

Skills

  • Payment tracking
  • Accounts Receivable
  • Deadline-oriented
  • Invoice Processing
  • Dispute Resolution

Timeline

Invoicing Specialist - TTI SUCCESS INSIGHTS LTD
09.1994 - 04.2024
Nancy Walton