Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Nancy Wise

Nancy Wise

Woodbine,MD

Summary

Results-oriented college textbook sales professional with 2 years of experience in the educational publishing industry. Proven track record of exceeding sales targets and building strong client relationships. Adept at identifying market trends and developing effective sales strategies to drive revenue growth. Strong communication and negotiation skills, with a deep understanding of the college textbook market. Seeking to leverage my expertise to contribute to a dynamic sales team and deliver exceptional results for W W Norton & Company.

Overview

27
27
years of professional experience

Work History

Real Estate Professional

RE/MAX Advantage Realty
09.2019 - Current
  • Coordinated appointments to show marketed properties.
  • Communicated with clients to understand property needs and preferences.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Advised clients on market conditions and property value for informed decision-making.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Maintained connections with clients to encourage repeat business and referrals.

Owner Vice President

Annoco, Inc
10.2009 - 10.2020
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.

Sales Representative

McGraw Hill Publishing Company
05.1998 - 04.2000
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Met with existing customers and prospects to discuss specific course needs and recommend optimal solutions.

Inside Sales

McGraw Hill Companies
04.1997 - 04.1998
  • Answered customers' questions regarding products, prices, and availability.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Prepared and submitted reports to keep management informed of sales activities and progress.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.

Customer Service

F.W. Dodge, McGraw Hill Companies
04.1996 - 04.1997
  • Responded to customer calls and emails to answer questions about products and services.
  • Assisted call-in customers with questions and orders.
  • Communicated with clients regarding account services, statements, and balances.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Coordinated solutions for high volume of customer inquiries per day while meeting and exceeding performance quotas.

Education

Master of Arts - Education

Towson University
Towson
06.2004

Bachelor of Science - Equine Science

Colorado State University
Fort Collins, CO
12.1995

Skills

  • Microsoft Office
  • Lender Relations
  • Senior Real Estate Specialist (SRES)
  • Client Management
  • Customer Satisfaction
  • Coordinate Closings
  • Digital Marketing
  • Closing Sales
  • CRM Software Use
  • Work Well Independently
  • Lead Follow-Up

Affiliations

Board Member and member of South Carroll Business Association

Member of S.P.I.N

Board Member and member of 4 County Lions Club

Timeline

Real Estate Professional

RE/MAX Advantage Realty
09.2019 - Current

Owner Vice President

Annoco, Inc
10.2009 - 10.2020

Sales Representative

McGraw Hill Publishing Company
05.1998 - 04.2000

Inside Sales

McGraw Hill Companies
04.1997 - 04.1998

Customer Service

F.W. Dodge, McGraw Hill Companies
04.1996 - 04.1997

Master of Arts - Education

Towson University

Bachelor of Science - Equine Science

Colorado State University

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