Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Nancy Yankuba

Newark,DE

Summary

Driven and reliable professional with experience at Amazon, adept in safe driving and exceptional customer service. Excelled in timely and accurate package deliveries, enhancing customer satisfaction. Demonstrated strong teamwork, navigation skills, and a positive attitude in fast-paced environments. Proven ability to adapt and thrive, ensuring the safety and reliability of every delivery.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Amazon
08.2022 - 08.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Cashier

Walmart
01.2017 - 07.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Nursing

Delaware Technical Community College

Christiana High School

Chemistry

University of Delaware

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Attention to Detail
  • Dependable and reliable
  • Time Management
  • Safe Driving
  • Heavy Lifting
  • Map reading and navigation skills
  • Roads and highways knowledge
  • GPS Operation

Timeline

Delivery Driver

Amazon
08.2022 - 08.2024

Cashier

Walmart
01.2017 - 07.2020

Nursing

Delaware Technical Community College

Christiana High School

Chemistry

University of Delaware

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Nancy Yankuba