Nancy Aguilar
Mission,Tx
Summary
Experienced sales professional comfortable adapting to new situations, company cultures, and work processes. Skillful in promoting current sales, processing sales, and handling customer complaints. Proficient in POS system operations paired with superior customer service and communication abilities. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
8
8
years of professional experience
Work History
Sales Manager
Pronto Insurance
05.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Sales Agent
Pronto Insurance
11.2021 - 05.2022
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and quotes.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Assistant Manager
Little Ceasers
06.2020 - 11.2020
- Delegated tasks to appropriate staff members and monitored performance
- Coordinated employee schedules to provide adequate staff coverage
- Collaborated with upper management to develop and implement business improvements
- Promoted products based on effective planning, merchandising, and employee preparation
- Assisted with developing new company policies, procedures, and standards.
Apparel Sales Associate (Hired Only For Holidays)
Academy Sports & Outdoors
10.2019 - 12.2019
- Delivered exceptional customer service, walking customers directly to items, offering advice, and fetching additional sizes
- Supported promotions and special events with accurate, updated signage
- Assisted with store operations by backing up front end and other departments during busy periods.
Cashier
Burger King
05.2016 - 08.2019
- Engaged with customers while completing cash register transactions
- Maintained clean, organized, and well-stocked checkout areas
- Balanced cash drawer at beginning and end of each shift
- Kept balance sheets with amounts and numbers of transactions
- Assembled online order pickups and loaded purchases in vehicles
- Gave customers information about upcoming promotions and available items
- Trained new retail team members in customer service and company policies
- Encouraged sales through promotions and special offers to customers
- Provided information to customers on products or services.
Education
GED -
Palmview High School
Palmview, TX05.2016
Skills
- Sales reporting
- Money handling
- Team motivation
- Employee performance evaluation
- Customer service and satisfaction
- Staff training
- Schedule management
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Motivational Skills
- Verbal and written communication
- Product Knowledge
- Sales Presentations
- Client Relationship Management
- Sales strategy development
- Positive and upbeat
- Sales Tracking
- Goal Setting
- Sales operation
Timeline
Sales Manager
Pronto Insurance
05.2022 - Current
Sales Agent
Pronto Insurance
11.2021 - 05.2022
Assistant Manager
Little Ceasers
06.2020 - 11.2020
Apparel Sales Associate (Hired Only For Holidays)
Academy Sports & Outdoors
10.2019 - 12.2019
Cashier
Burger King
05.2016 - 08.2019
GED -
Palmview High School
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