Nanette O'Hara
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
46
46
years of professional experience
Work History
Tasting Room Wine Pourer
Jeff Runquist Winery
08.2018 - 03.2021
- Opens 45 new accounts monthly
- Membership and delivery for members.
Brand Ambassador
Advantage Solutions
11.2017 - 07.2018
- Merchandising Products for Walmart and Sam's Clubs
- Product demonstration and Sales.
Tasting Room Wine Pourer
Villa Toscano
01.2017 - 08.2017
- Opens 15-30 new accounts monthly
- Q&A Bottling room.
Dental Management-Treatment Coordination
Dental Concepts Owner
09.2014 - 10.2016
- Account Management Insurance Billing
Customer Service
Wells Fargo Bank
07.2015 - 12.2015
- Small Business, Travel Sales
- Account Management and Sales.
Account Executive
First Data Merchant Services
01.2012 - 09.2013
- Account Executive Small Business Aligned with Citi Bank Business Bankers
- Developed Referral Partner Relationships for territory growth
- Excel in relationship management of my customers portfolio for growth and profitability.
VP Business Banking
Bank of America Merchant Services
10.2009 - 04.2011
- National VP for Business Banking in October of 2009, allocated from First Data Services
- Specialized in CNP/e-commerce, domestic and International
- Exceeded 2010 company goals by 127%
- Negotiated contracts and pricing for high value CNP customers.
Senior Account Executive
First Data Merchant Services
01.2008 - 10.2009
- Account Executive for Middle Market in November of 2008, allocated from Chase Paymentech-JP Morgan
- National sales team promotion, due to account size and profit margins for the company
- Teamed with management, credit and the risk department to ensure customer service needs
- Excelled in relationship management of my customers portfolio for growth and profitability.
Director of Sales Middle Market
Chase Paymentech
04.2007 - 12.2008
- Responsible for cultivating several third party relationships that greatly increased sales in my region
- Dedicated Micros POS representative two locations, San Jose and Sacramento, Ca
- Exceeded company goal by 200% with activation of large accounts.
Business Development
Sysco Foodservice San Francisco California
01.2001 - 04.2007
- Responsible for developing National chain accounts and contracts
- Ranked in top 10% in the company organization
- Developed and managed new accounts with profit and growth
- President's Club member.
Dental Assisting
Dental Consulting Concepts Northern California
04.1975 - 04.2000
- Office Management
Education
Dental Assisting License - Dental Assisting
Lawton Dental School
Palo Alto, United StatesSkills
- Customer Service
- Product Merchandising
- Teamwork and Collaboration
- Reliable and Responsible
- Customer Assistance
- Honest and Dependable
- Reliability
- Inventory and Stocking
- Store Organization
- Professionalism
- Store Opening and Closing
- Engaging with Diverse Customers
Timeline
Tasting Room Wine Pourer
Jeff Runquist Winery
08.2018 - 03.2021
Brand Ambassador
Advantage Solutions
11.2017 - 07.2018
Tasting Room Wine Pourer
Villa Toscano
01.2017 - 08.2017
Customer Service
Wells Fargo Bank
07.2015 - 12.2015
Dental Management-Treatment Coordination
Dental Concepts Owner
09.2014 - 10.2016
Account Executive
First Data Merchant Services
01.2012 - 09.2013
VP Business Banking
Bank of America Merchant Services
10.2009 - 04.2011
Senior Account Executive
First Data Merchant Services
01.2008 - 10.2009
Director of Sales Middle Market
Chase Paymentech
04.2007 - 12.2008
Business Development
Sysco Foodservice San Francisco California
01.2001 - 04.2007
Dental Assisting
Dental Consulting Concepts Northern California
04.1975 - 04.2000
Dental Assisting License - Dental Assisting
Lawton Dental School
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