Naneyshka Gonzalez
Newark,NJ
Summary
Cultivated exceptional customer service and teamwork in high-pace office , actively pursuing opportunities for skill enhancement and value contribution.
Overview
4
4
years of professional experience
Work History
Surgical Coordinator/insurance coordinator
Podiatry Associates of Belleville
Belleville, NJ
09.2023 - 07.2025
- Schedule surgeries, pre-op appointments, and post-op follow-ups for surgeon.
- Coordinate OR time, equipment, and necessary staff.
- Manage last-minute changes and emergencies in the surgical calendar.
- Provide pre-op counseling, instructions, and recovery expectations.
- Verify insurance, obtain authorizations, and explain financial responsibilities (co-pays, deductibles).
- Answer patient questions and address concerns with empathy.
- Insurance Verification: Confirm patient/client eligibility, benefits, and coverage details by phone, fax, or online systems.
- Claims Management: Submit claims, track statuses, follow up on denials, and coordinate with billing departments.
- Patient/Client Communication: Explain benefits, provide cost estimates, and resolve financial questions or concerns
Front desk Reception
Nutley Family Dentistry
Nutley, NJ
03.2023 - 09.2023
- Managed the daily operations of front desk reception area including greeting guests, answering phones, scheduling appointments, and managing correspondence.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Processed patients co-pays and deductibles, including cash, checks, and credit cards with precision.
Insurance Coordinator/Assistant
Ismile Dental Care
Bloomfield, US
08.2021 - 03.2023
- Assisted clients with understanding insurance policies and coverage options by providing detailed explanations.
- Prepped exam rooms for X-rays each day and sterilized equipment for technicians.
- Operated computerized bookkeeping software to maintain Doctors financial payroll.
- Analyzed insurance claim forms or related documents to review for completeness and accuracy.
- Generated monthly reports summarizing progress made towards achieving organizational goals.
Education
High School Diploma -
Belleville High School
NJ06.2018
Skills
- Customer service
- Problem-solving skills
- Attention to detail
- Time management
- Hospitality services
- Administrative skills
LANGUAGES
Bilingual
Full Professional
Volunteer work
Treasurer Work - Refuge in Christ- Newark,NJ 2015 to Present
- Financial Oversight:Custodian of church funds, handling tithes, offerings, and vendor payments.
- Bookkeeping & Records:Maintaining accurate records of all income, expenses, assets, and liabilities.
- Banking:Overseeing deposits, withdrawals, and monthly bank account reconciliations.
- Reporting:Preparing monthly/annual financial reports for church leadership, councils, and congregations.
- Budgeting:Assisting in drafting and monitoring the annual budget.
- Compliance:Ensuring adherence to federal, state, and local tax laws and reporting requirements
Timeline
Surgical Coordinator/insurance coordinator
Podiatry Associates of Belleville
09.2023 - 07.2025
Front desk Reception
Nutley Family Dentistry
03.2023 - 09.2023
Insurance Coordinator/Assistant
Ismile Dental Care
08.2021 - 03.2023
High School Diploma -
Belleville High School