Nang Naunt Naunt Lyne
Chantilly,VA
Summary
My name is Naunt. I have worked as a sales representative at flower market, cashier at Wendy's and operation supervisor at airline catering company. Working as a operation supervisor, i oversee daily operation related to food preparations, packaging and delivery process to out customers. Working as a sales representative at flower market, i interact with buyers to understand their floral needs, offer product recommendations, and provide pricing information.
Working as a cashier at Wendy's, i have enhanced providing fast, friendly, and accurate service to customers at the counter or drive-thru.
Overview
2
2
years of professional experience
Work History
Operations Supervisor
LSG Sky Chefs
Sterling, VA
01.2023 - 09.2024
- Resolved customer complaints in a timely manner to maintain customer satisfaction by providing solutions and follow-up actions.
- Developed and implemented standard operating procedures to ensure efficient workflow and areas of improvements, which brings the company a revenue of an extra 10%.
- Managed daily operations, including communicating with logistics, scheduling personnel, assigning tasks, monitoring progress, and providing performance review.
- Recruited, interviewed, and selected employees when my manager is not available.
- Trained employees on best practices and protocols on food safety policies, while managing the team to maintain optimal productivity.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Led team of 92 employees in daily operations, ensuring efficiency and productivity were maintained at optimal levels.
Next Generation Leadership Nominee
LSG Sky Chefs
Dallas, Austin, Huston, Phoenix, Texas, Arizona
02.2023 - 04.2024
- As a nominee, i assisted in the development of strategic plans for the organization under the leadership of a dedicated mentor.
- Created and maintained an effective team environment through collaboration and communication.
- Provided guidance to subordinates on how to improve their performance and develop new skills.
- Identified areas of improvement within the team's processes and procedures.
Sales Representative
metro flower market
Chantilly, VA
08.2022 - 01.2023
- Organized customer visits, presentations, and product demonstrations for enhancing market shows.
- Analyzed customer feedback and implemented product improvements.
- Developed and sustained client relationships to ensure customer satisfaction.
- Bagged or packaged purchases and wrapped gifts.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cashier
Wendy's
Chantilly, VA
08.2022 - 01.2023
- Stocked shelves with merchandise when needed and processed sales transaction.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Some College (No Degree) - Excel
New Horizon
OnlineSome College (No Degree) - Organizational Skills
New Horizon
OnlineSome College (No Degree) - conference of food protection (CFP)
American National Standards Institute ( ANSI)
OnlineSkills
- Operations Management
- Staff Management
- Training and mentoring
- Employee Motivation
- Problem Solving
- Sales Transaction
- Effective Communication
- Guest Services
Languages
burmese
Professional
English
Professional
korean
Limited
Timeline
Next Generation Leadership Nominee
LSG Sky Chefs
02.2023 - 04.2024
Operations Supervisor
LSG Sky Chefs
01.2023 - 09.2024
Sales Representative
metro flower market
08.2022 - 01.2023
Cashier
Wendy's
08.2022 - 01.2023
Some College (No Degree) - Excel
New Horizon
Some College (No Degree) - Organizational Skills
New Horizon
Some College (No Degree) - conference of food protection (CFP)
American National Standards Institute ( ANSI)
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