Nangolo Med Courier LLC - Independent Contractor
Minneapolis,MN
Summary
I am Yanick Mbua an independent Medical/Document courier. Owner of Nangolo med courier LLC who accomplished delivery professionally with 2023 Nissan Rogue (USV), great people and problem-solving abilities. Maintains impeccable appearance and vehicle for fast, professional deliveries. Manages time expertly and goes above and beyond to exceed expectations.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Motivated Courier with significant experience transporting medical records and specimens. Detailed and focused on delivering items within designated timeframes. Possesses valid driver's license and clean driving record.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Independent Contractor Courier
Street Fleet Minnesota
2022.05 - 2024.04
- Quickly responded to customer inquiries to improve business relationships.
- Picked up medical specimens from local care providers for delivery to laboratory.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Documented pickups and deliveries and submitted reports after shift.
- Delivered and picked up medical records, lab specimens and medications to and from hospitals and other medical facilities.
- Communicated customer complaints, requests and feedback to company management.
- Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
- Assessed performance metrics after each completed assignment to identify areas for improvement moving forward.
- Collaborated closely with clients to better understand entire project scope.
- Utilized specialized software tools when necessary to enhance productivity or meet specific client requirements.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Communicated with dispatch and customers for accurate delivery information.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Properly documented all specimens received using [Software].
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Handled receipt, storage, identification and delivery of products for clients.
Certified Nursing Assistant
Aya Healthcare
2022.12 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Built rapport with patients and families, providing emotional support during difficult times.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Upheld infection control and prevention policies across different patient-facing areas.
Education
Bachelor of Science - Business Studies
University of Buea
Cameroon03.2012
Skills
- Coordinating Efficient Routes
- Delivering Time-Sensitive Specimens
- Licensed Driver in state of MN
- Clean Driving Record
- Processing Samples
- Message Delivery
- Delivery and Pickup
- Flexible Schedule
- Customer Service
- Critical Thinking
- Good Work Ethic
- Relationship Building
- Data Management
- Team Management
- Active Listening
- Planning & Organizing
- First Aid/CPR
- Problem Resolution
- Computer Skills
- Friendly, Positive Attitude
- Basic Math
- Team Building
- Reliable & Trustworthy
- Training & Development
- Organizational Skills
- Supervision & Leadership
- Delivery Payment Collection
- Pickup of Patient Documentation
Certification
- CNA - Certified Nurse Assistant
- Certified Bloodborne Pathogens
- HIPPA Compliance Certified
- TMA - Trained Medication Aide
- First Aid/CRP/BLS American Heart Association
- Certified Property and Claim Adjuster in Minnesota
Timeline
Certified Nursing Assistant
Aya Healthcare
2022.12 - Current
Independent Contractor Courier
Street Fleet Minnesota
2022.05 - 2024.04
Bachelor of Science - Business Studies
University of Buea
- CNA - Certified Nurse Assistant
- Certified Bloodborne Pathogens
- HIPPA Compliance Certified
- TMA - Trained Medication Aide
- First Aid/CRP/BLS American Heart Association
- Certified Property and Claim Adjuster in Minnesota
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