Nanisa J Chase
Bath,MI
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Connect America/Lifeline
01.2024 - 02.2025
- Answering income calls, for enrollment in service, service and product details
- Process orders, replacements and returns
- Data entry and information processing
- Troubleshooting equipment and technical support
- Problem solving
Level 3 Pharmacy Technician
Meijer
04.2016 - 01.2024
- Set up and modify patient profiles to include current information
- Accurately and effectively preform various pharmacy operational activities
- Solve customer problems both in-person or over telephone by helping with placing orders, navigating systems, and locating items
- Assist pharmacist in addressing problematic prescriptions and address customer questions
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Collect co-insurance payments
Deli Order Writer
Meijer
01.2014 - 04.2016
- Maintained proper signage and pricing information for displays, cases and counters
- Greeted and assisted customers in a busy, fast-paced environment
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company policy
- Fulfilled requests and answered questions
- Maintained a clean and hazard free environment
- Oriented new staff on proper safety protocols, cooking procedures as well as safety regulations and productivity strategies
Education
Licensed Esthetician - Esthiology
Douglas J Academy
East Lansing10-2010
High School Diploma -
St Johns High School
St Johns, MI05-1998
Skills
- Communication
- Active listening
- Multitasking and organization
- Attention to detail
Timeline
Customer Service Representative
Connect America/Lifeline
01.2024 - 02.2025
Level 3 Pharmacy Technician
Meijer
04.2016 - 01.2024
Deli Order Writer
Meijer
01.2014 - 04.2016
Licensed Esthetician - Esthiology
Douglas J Academy
High School Diploma -
St Johns High School
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