Nanna Boonsungnearn
Cleburne
Summary
Dynamic and personable professional with a strong aptitude for customer service and problem-solving. Well-versed in essential customer service principles, adept at managing inquiries and resolving issues efficiently and with care. Dedicated to cultivating positive client experiences and building lasting customer relationships that drive satisfaction and loyalty. Proven ability to communicate effectively, ensuring each interaction leaves a lasting impression.
Overview
5
5
years of professional experience
Work History
Educator
Lululemon
Southlake, TX
08.2025 - Current
- Cultivated personal connections with guests, enhancing overall customer satisfaction. Collaborated with team members to establish a supportive and inclusive shopping environment. Promoted a positive team culture through effective communication and dedication to guest service.
- Built and maintained strong relationships with retail staff, ensuring brand prominence in stores.
Leasing Coordinator
Parkland Ventures
Fort Worth, TX
01.2025 - 01.2025
- Achieved a streamlined leasing process through effective collaboration with property managers and team members. Established strong rapport with residents and prospective tenants, enhancing satisfaction through clear communication and timely follow-ups. Facilitated property tours, managed rental applications, prepared lease agreements, and maintained precise tenant records.
- Coordinated leasing activities and tenant communication to enhance customer satisfaction.
- Developed and managed event budgets, optimizing resource allocation and minimizing costs.
- Collaborated with vendors to secure services and negotiate contracts for various event needs.
- Conducted post-event evaluations, gathering feedback to improve future planning processes.
- Managed lease administration processes, ensuring compliance with company policies and regulations.
Crew member
Chipotle
Kennedale, TX
01.2024 - 01.2025
- Achieved high standards of cleanliness by efficiently washing dishes and sanitizing equipment. Delivered exceptional customer satisfaction by accurately processing online orders. Facilitated a welcoming environment through diligent cleaning of tables and restrooms. Streamlined order entry process to enhance communication between front of house and kitchen. Elevated customer experience by attentively addressing special requests during service.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Processed customer transactions efficiently using point-of-sale systems.
Cashier
Pet Supplies Plus
Arlington, TX
01.2024 - 01.2024
- Achieved optimal stock levels through efficient inventory management and restocking activities. Facilitated positive customer interactions by providing knowledgeable assistance at checkout. Promoted animal welfare through diligent care and habitat maintenance.
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new staff on cash handling procedures and customer service best practices.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Spring creek Barbecue
Mansfield, TX
01.2021 - 01.2023
- Achieved high guest satisfaction by efficiently preparing bread and managing service. Streamlined to-go order fulfillment and in-house guest service. Enhanced restaurant ambiance through diligent cleaning and organization efforts.
- Received 'star' award, signifying outstanding skill development and contribution to restaurant success.
- Facilitated comprehensive training for new hires, covering multiple locations within DFW area.
- Delivered exceptional customer service in fast-paced dining environment.
- Trained new servers on menu items, service standards, and operational procedures.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Enhanced guest experiences through personalized service and attention to detail.
Education
High School Diploma -
Martin High School
Arlington01.2024
Associate of Arts -
TCC
North Richland Hills, TX05.2027
Skills
- Customer engagement
- Proficient in POS technology
- Hospitality industry background
- Financial transaction handling
- Cash handling expertise
- Food safety protocols
- Event Planning
- Community Outreach
- Community Involvement
Language
English
Thai
Interests
- Youth mentor, providing guidance and support to empower the next generation of leaders
- I participate in low-impact exercises to strengthen core muscles
- Pilates
- Community Cleanup
- Volunteer Work
- Gym Workouts
- I enjoy helping others and giving back to the community
- Outdoor Recreation
- Documenting and sharing travel experiences
- Web Development and Design
Timeline
Educator
Lululemon
08.2025 - Current
Leasing Coordinator
Parkland Ventures
01.2025 - 01.2025
Crew member
Chipotle
01.2024 - 01.2025
Cashier
Pet Supplies Plus
01.2024 - 01.2024
Cashier
Spring creek Barbecue
01.2021 - 01.2023
High School Diploma -
Martin High School
Associate of Arts -
TCC