NaNoska Parker
University Place,WA
Overview
6
6
years of professional experience
Work History
Returns Processor/ Front-End Cashier
The Home Depot Inc
Wilkes Barre
09.2010 - 04.2016
- Processed returned merchandise efficiently to ensure inventory accuracy
- Inspected returned items for damage and quality compliance
- Assisted customers with return inquiries, providing exceptional service
- Trained new employees on return processing procedures and safety protocols
- Implemented process improvements that enhanced overall efficiency in returns handling
- Unloaded, inspected, and stored damaged and returned products.
- Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Operated cash registers, processing transactions accurately and efficiently.
- Assisted customers with product inquiries and resolved issues promptly.
- Maintained clean and organized checkout areas to enhance customer experience.
- Trained new hires on register operations and customer service protocols.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
Education
High School Diploma -
New Life Christian Academy
Hattiesburg, MSDiploma - Medical Assitant
Fortis College
Scranton, PASkills
Provide customer service
Two awards for outstanding customer service
Timeline
Returns Processor/ Front-End Cashier
The Home Depot Inc
09.2010 - 04.2016
High School Diploma -
New Life Christian Academy
Diploma - Medical Assitant
Fortis College