Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Naomi Ancapi

Glen Cove,NY

Summary

I am always looking for ways to further expand my knowledge and skills. Very responsible and hard working ready to learn and contribute to team success. Highly organized, proactive and punctual with team-oriented mentality.

Overview

13
13
years of professional experience

Work History

Waxing Specialist

European Wax Center
Great Neck, NY
01.2023 - 01.2025
  • Sanitized equipment between each client use.
  • Consulted with clients to determine desired results and recommended appropriate treatments.
  • Examined clients' skin condition prior to providing waxing services.
  • Ensured that all work areas were kept clean and tidy at all times.
  • Greeted customers and provided excellent customer service.
  • Provided aftercare instructions to ensure client satisfaction with treatment results.
  • Educated clients on skincare techniques based on skin type and individual needs.
  • Shaped eyebrows and removed facial hair using wax.
  • Adhered to safety protocols while administering waxing treatments.

Laser Technician

European Wax Center
Great Neck, NY
01.2023 - 01.2025
  • Prepared clients for treatments and answered questions to improve comfort level.
  • Assessed patient's skin type and determined appropriate laser settings for optimal results.
  • Ensured that all equipment was properly maintained and calibrated prior to use.
  • Educated clients on the benefits of laser hair reduction treatments, as well as post-treatment care.

Paralegal

Devane And Groder
Mineola, NY| New York
03.2019 - 01.2025
  • Organized client calendars, prepared mailings and handled high call volumes.
  • Identified and analyzed legal documents, discoveries and contracts.
  • Filed pleadings and paperwork with court clerk to meet strict deadlines.
  • Participated in client interviews, observed questioning process and documented information.
  • Prepared compliance and regulatory forms for legal cases and suits.
  • Maintained contract database with relevant information for categorization and easy access.
  • Organized exhibits for trial by preparing materials and supporting documentation.

Salon Receptionist

Sleek Hair Design
Glen Head, NY
03.2016 - 06.2021
  • Booked appointments to allow sufficient time for requested services.
  • Developed strong customer relationships by making clients feel comfortable, employing great listening skills and offering to assist with any questions clients may have had.
  • Eliminated financial discrepancies by accurately collecting customer fees, managing refunds and providing accurate sales documentation.
  • Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
  • Greeted guests and members upon arrival to create positive first impressions.
  • Coordinated front desk operations and diligently helped in-person visitors and callers with knowledgeable assistance.
  • Offered guests complimentary beverages and reading materials while waiting for scheduled appointments.
  • Addressed return customers by name to develop customer-company relationships.
  • Satisfied client special requests to enhance patron experience.

Hairstylist

Blo Bar
Greenvale, NY
01.2017 - 12.2017
  • Pre-booked future appointments to increase repeat business.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
  • Followed updated techniques to color and treat hair and produce consistent results.

Salon Assistant

Shine
Port Washington, NY
06.2016 - 08.2017
  • Shampooed, conditioned and rinsed clients' hair.
  • Analyzed clients' hair condition and type.
  • Applied makeup to achieve desired day-to-day and special event looks.
  • Evaluated client's hair and physical features to determine style and cut plans.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Suggested styles and treatments based on clients' needs and appearances.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.

Salon Assistant

Salon Pop
Greenvale, NY
04.2016 - 08.2016
  • Sanitized tools, followed safety standards and kept salon clean and safe.
  • Shampooed, conditioned and rinsed clients' hair.
  • Welcomed and greeted clients daily.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Assessed inventory levels of salon retail products to maintain well-stocked stations.

Waitress

Il Villagio Restaurant
Sea Cliff, NY
01.2012 - 01.2016
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Waitress

La Cantina
Bayville, NY
01.2013 - 11.2013

Education

Cosmetology License -

Brittany Beauty School
Levittown, NY
07.2015

High School Diploma -

Glen Cove High School
Glen Cove, NY
06.2013

Skills

  • Fluent in english and spanish
  • Prioritization and Time Management
  • Customer Service
  • Superb Legal Research Skills
  • Understands Confidentiality
  • Critical Thinking
  • Information Confidentiality
  • Calendar Management
  • Verbal and Written Communication
  • Filing System Organization
  • Relationship Building

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Limited

Timeline

Waxing Specialist

European Wax Center
01.2023 - 01.2025

Laser Technician

European Wax Center
01.2023 - 01.2025

Paralegal

Devane And Groder
03.2019 - 01.2025

Hairstylist

Blo Bar
01.2017 - 12.2017

Salon Assistant

Shine
06.2016 - 08.2017

Salon Assistant

Salon Pop
04.2016 - 08.2016

Salon Receptionist

Sleek Hair Design
03.2016 - 06.2021

Waitress

La Cantina
01.2013 - 11.2013

Waitress

Il Villagio Restaurant
01.2012 - 01.2016

Cosmetology License -

Brittany Beauty School

High School Diploma -

Glen Cove High School

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Naomi Ancapi