Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Taylor Paquette

Taylor Paquette

Clovis,NM

Summary

Dedicated and reliable Regional manager with a proven track record of leading high-performing teams across multiple locations. Known for a hands-on leadership style, strong operational insight, and a passion for developing people and processes that drive business success. Brings a collaborative, team-first mindset and thrives in dynamic environments where coaching, accountability, and culture-building are key. Seeking a new opportunity to contribute to a values-driven organization where leadership, teamwork, and growth are at the forefront.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Regional Manager

European Wax Center
05.2024 - 09.2025
  • Leading multi-unit operations, driving sales growth, and optimizing team performance.
  • Serve as the primary HR point of contact for 40+ employees and managers across all three locations.
  • Processed payroll for over 40 employees.
  • Coordinate recruitment, onboarding, and offboarding processes in alignment with company policies.
  • Maintain accurate employee records and ensure compliance with local, state, and federal employment laws.
  • Support performance management processes, including evaluations, disciplinary actions, and employee development plans.
  • Assist with benefits administration and employee leave tracking.
  • Conduct routine HR audits and support policy implementation across all centers.
  • Provide on-site and virtual coaching to team leads and employees to support performance improvement and career growth.
  • Promote a positive and inclusive work culture through regular communication & training sessions to build high performing teams.
  • Identify training needs and facilitate or coordinate learning and development opportunities.
  • Foster associate engagement through regular check-ins, feedback sessions, and recognition programs.
  • Manage the center’s productivity, sales, and morale to ensure goals are achieved.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Center Manager

European Wax Center
03.2023 - 05.2024
  • Led operational strategies to enhance customer service and increase client retention.
  • Managed team performance through training, coaching, and performance evaluations.
  • Developed and implemented marketing initiatives to drive local brand awareness.
  • Oversaw inventory management, ensuring product availability and minimizing waste.
  • Analyzed customer feedback to identify areas for service improvement and associate training needs.
  • Facilitated regular center meetings to ensure alignment on goals and operational standards.
  • Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
  • Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
  • Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
  • Managed daily operations for optimal efficiency, resulting in improved revenue generation and higher customer retention rates.
  • Successfully resolved client concerns by actively listening to their needs and proposing viable solutions that met their expectations.
  • Coordinated events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts.
  • Processed payroll for over 15 employees.
  • Managed work and performance of more than 15 employees.
  • Enhanced center's online presence, creating engaging content that increased website traffic and client engagement.
  • Boosted customer satisfaction, meticulously tracking and addressing feedback for continuous service improvement.

Bartender

Big Hart Brewing
05.2021 - 03.2023
  • Implemented effective cleanliness protocols to maintain health and safety standards in the bar area.
  • Collaborated with kitchen staff to ensure timely service of food and beverage orders.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, and setting up for the incoming shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.

Wax Specialist

European Wax Center
05.2020 - 05.2021
  • Delivered exceptional waxing services, ensuring client comfort and satisfaction throughout each appointment.
  • Educated clients on post-wax care, enhancing their experience and promoting service retention.
  • Maintained cleanliness and organization of workstations, adhering to sanitation standards and protocols.
  • Complied with state licensing regulations by maintaining required documentation and participating in continuing education courses as needed.
  • Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.
  • Performed skin assessments to determine appropriate products and wax types for individual client needs.

Center Manager

European Wax Center
10.2019 - 05.2020
  • Led operational strategies to enhance customer service and increase client retention.
  • Managed team performance through training, coaching, and performance evaluations.
  • Developed and implemented marketing initiatives to drive local brand awareness.
  • Oversaw inventory management, ensuring product availability and minimizing waste.
  • Analyzed customer feedback to identify areas for service improvement and associate training needs.
  • Facilitated regular center meetings to ensure alignment on goals and operational standards.
  • Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
  • Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
  • Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
  • Managed daily operations for optimal efficiency, resulting in improved revenue generation and higher customer retention rates.
  • Successfully resolved client concerns by actively listening to their needs and proposing viable solutions that met their expectations.
  • Coordinated events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts.
  • Processed payroll for over 15 employees.
  • Managed work and performance of more than 15 employees.
  • Enhanced center's online presence, creating engaging content that increased website traffic and client engagement.
  • Boosted customer satisfaction, meticulously tracking and addressing feedback for continuous service improvement.

Assistant Manager Wax Specialist

European Wax Center
10.2016 - 10.2019
  • Managed team operations to ensure high-quality waxing services and customer satisfaction.
  • Trained and mentored staff to enhance service delivery and operational efficiency.
  • Conducted performance evaluations, providing feedback to foster professional development.
  • Analyzed customer feedback to identify areas for service improvement and staff training needs.
  • Oversaw inventory management, ensuring adequate supplies while minimizing wastage.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Delivered exceptional waxing services, ensuring client comfort and satisfaction throughout each appointment.
  • Educated clients on post-wax care, enhancing their experience and promoting service retention.
  • Maintained cleanliness and organization of workstations, adhering to sanitation standards and protocols.
  • Complied with state licensing regulations by maintaining required documentation and participating in continuing education courses as needed.
  • Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.
  • Performed skin assessments to determine appropriate products and wax types for individual client needs.

Education

Cosmetology (Trade school) -

Douglas J Aveda Institute
Ann Arbor, MI
06.2014

High School - undefined

Kearsley High School
Flint, MI
05.2010

Skills

  • Staff training and development
  • Operational management
  • Staff supervision
  • Goals and performance
  • Human resources management
  • Training and coaching
  • Multi-unit management
  • Customer service
  • Strong multitasking
  • Highly reliable

Certification

  • State of Michigan - Cosmetology License, 2014-2028
  • State of Virginia - Cosmetology License, 2016-2020
  • State of Texas- Cosmetology License, 2020-2022

Timeline

Regional Manager

European Wax Center
05.2024 - 09.2025

Center Manager

European Wax Center
03.2023 - 05.2024

Bartender

Big Hart Brewing
05.2021 - 03.2023

Wax Specialist

European Wax Center
05.2020 - 05.2021

Center Manager

European Wax Center
10.2019 - 05.2020

Assistant Manager Wax Specialist

European Wax Center
10.2016 - 10.2019

High School - undefined

Kearsley High School

Cosmetology (Trade school) -

Douglas J Aveda Institute

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