Naomi Bain
Kennesaw,GA
Summary
A hard worker who is teachable and eager to learn new skills. I enjoy making others feel valued when I am around, while also being able to professionally correct them. I enjoy working hard to make sure my job is done correctly and efficiently. Multitasking is something that comes easy to me, especially in a fast paced work environment.
Overview
4
4
years of professional experience
Work History
Server/ Team Lead
Stoney River Steakhouse and Grill
Roswell, GA
09.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server/event Coordinator
TPC Sugarloaf PGA Tour
Duluth, GA
06.2022 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Established personal relationships with the customers in order to make their experience authentic.
- Efficiently set up events that included weddings, banquets, and other parties.
Brand Ambassador
Forever 21
Atlanta, CA
09.2021 - 11.2021
- Completed floorsets, filled floor and rang up customers.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Communicated product information with confidence and educated consumers about company.
Server
Chili's Restaurant
Buford, GA
04.2021 - 05.2021
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Checked identification for minimum age for sale of alcoholic beverages.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Cashier
Zaxbys
Dacula, GA
12.2020 - 02.2021
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted over 20 patients per day.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained cash drawer of $100 or more per shift.
Courtesy Clerk
Kroger
Dacula, GA
06.2020 - 12.2020
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Collected more than 50 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
Education
Bachelor Of Business - Marketing
Kennesaw State University
Kennesaw, GASkills
- Relationship builder
- Social Media Expertise
- Sales Goals
- Leadership
- Multitasking
- Problem solving
Timeline
Server/ Team Lead
Stoney River Steakhouse and Grill
09.2022 - Current
Server/event Coordinator
TPC Sugarloaf PGA Tour
06.2022 - 09.2022
Brand Ambassador
Forever 21
09.2021 - 11.2021
Server
Chili's Restaurant
04.2021 - 05.2021
Cashier
Zaxbys
12.2020 - 02.2021
Courtesy Clerk
Kroger
06.2020 - 12.2020
Bachelor Of Business - Marketing
Kennesaw State University