Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Organized, proactive, and punctual. Works well within team settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bicycle Mechanic and Sales
Transitional Youth - Braking Cycles
Portland, OR
09.2023 - 02.2026
Performed routine maintenance and complex repairs on 3-5 bicycles per day, ensuring optimal performance and rider safety.
Diagnosed and resolved mechanical issues, restoring full functionality and improving shop repair turnaround time.
Managed inventory of parts and supplies, placing timely orders to prevent service delays and maintain smooth operations.
Provided expert customer service, assisting with bike selection, fit adjustments, and maintenance advice to enhance rider experience.
Maintained detailed service records and collaborated with the team to share repair best practices and mentor apprentice mechanics.
Suggested and implemented shop workflow improvements that increased overall operational efficiency.
Bike Technician and Sales Associate
Bike Clark County
Vancouver, WA
04.2025 - 10.2025
Repaired and maintained 3-5 bicycles per day, performing advanced tasks like wheel truing, gear tuning, and brake adjustments.
Guided customers through bicycle selection and accessory purchases, providing technical advice on safety and maintenance.
Streamlined workshop efficiency by implementing standardized repair checklists and maintaining organized inventory systems.
Conducted thorough pre-sale and trade-in inspections, ensuring all used bicycles met safety and quality standards.
Built customer loyalty through personalized service and effective post-repair follow-ups.
Cashier/Customer Service
Goodwill Industries
Portland, OR
08.2023 - 08.2024
Efficiently processed high-volume customer transactions using POS systems, handling cash, credit, and rewards programs accurately.
Resolved customer inquiries and complaints with professionalism, ensuring a positive shopping experience and adhering to company policies.
Collaborated with management, receiving, and merchandising teams to maintain inventory flow and resolve pricing discrepancies.
Managed opening/closing procedures, including cash drawer reconciliation and maintaining strict confidentiality of financial data.
Partnered with loss prevention to identify and mitigate fraudulent activities, contributing to overall store security.
Barista Apprentice
Braking Cycles Coffee & Bike Shop
Portland, OR
05.2023 - 08.2023
Managed front-of-house operations, including processing transactions and preparing a wide range of coffee and tea beverages.
Fostered a welcoming atmosphere through proactive customer engagement and maintaining a clean, organized workspace.
Assisted with equipment maintenance and inventory monitoring to ensure consistent product quality and availability.
Daycare Worker
Classical Conversations Homeschool Co-op
Portland, OR
10.2018 - 05.2022
Supervised and ensured the safety of over 6 children ranging in age from 3 months to 5 years.
Communicated daily activities and behavioral observations to parents, fostering engagement and support in child development.
Monitored and documented behavioral issues, proactively informing parents or guardians to enhance child support.
Maintained clean, organized, stocked environment, promoting safety and efficiency in childcare space.