Naomi Colyer
La Crosse,WI
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Assistant Teacher
Children's Tree House
02.2024 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Server
Coulee Golf Bowl
08.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
ER Admitting Clerk
Gundersen Health System
08.2021 - 04.2022
- Facilitated seamless transitions between shifts through thorough handover briefings, ensuring continuity of care for admitted patients.
- Enhanced patient satisfaction with effective communication and empathetic demeanor during the admissions process.
- Supported hospital revenue goals by accurately capturing all pertinent billing information at the time of registration.
- Maintained patient confidentiality by adhering to HIPAA regulations throughout the entire registration process.
- Managed high-stress situations calmly while maintaining a professional demeanor at all times, ensuring smooth operations in the fast-paced ER setting.
- Actively participated in staff meetings and training sessions to continually enhance knowledge and skills related to ER admissions.
- Developed comprehensive knowledge of hospital policies and procedures related to admissions, enabling quick resolution of potential issues that may arise during registration.
Education
High School Diploma -
Central High School
La Crosse, WI05.2020
Skills
- Parent-Teacher Communication
- Behavior Management
- Oral communication
- Lesson Planning
- HIPAA Compliance
- Patient confidentiality
- Patient Registration
- Scheduling appointments
- Insurance Verification
- Customer Service
- Problem-Solving
- Time Management
- Adaptable and Flexible
- Critical Thinking
- Cash Handling
- Patient Scheduling
- Insurance Authorizations
Timeline
Assistant Teacher
Children's Tree House
02.2024 - Current
Server
Coulee Golf Bowl
08.2023 - 01.2024
ER Admitting Clerk
Gundersen Health System
08.2021 - 04.2022
High School Diploma -
Central High School
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