Summary
Overview
Work History
Education
Skills
Timeline
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Naomi Davis

Cornelia,GA

Summary

Dynamic and adaptable professional with a proven track record of delivering exceptional customer service and creative solutions in fast-paced environments. Excelled in roles at Chartwells and L&D Floral, showcasing strong time management and problem-solving skills. Recognized for enhancing customer satisfaction and efficiently managing tasks, demonstrating a reliable and professional demeanor.

Overview

7
7
years of professional experience

Work History

Barista

Chartwells
08.2022 - Current
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Catering Assistant

At The Tracks Catering
06.2018 - Current
  • Provided friendly, courteous service to create memorable moments for guests.
  • Coordinated closely with other staff members during events for smooth service delivery.
  • Offered excellent customer service, addressing client concerns promptly and professionally.
  • Maintained professional demeanor under pressure during high-stress situations, contributing to overall success of catered events.
  • Assisted in resolving any unforeseen issues that arose during events, mitigating negative impacts on client experience.
  • Demonstrated adaptability when adjusting plans according to last-minute changes or requests from clients.
  • Implemented creative solutions for managing space constraints at various event locations, maximizing efficiency and guest satisfaction.

Receptionist

Compass Community, LLC
08.2023 - 05.2024
  • Greeted incoming visitors and students professionally and provided friendly, knowledgeable assistance.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided administrative support to staff members by managing student classes on an as needed bases.
  • Helped maintain office security by monitoring visitor access and issuing badges.
  • Increased satisfaction by warmly greeting visitors and promptly addressing their needs.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.

Floral Designer

L&D Floral
01.2022 - 04.2022
  • Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Maintained detailed records of client consultations, design specifications, order details, and invoicing information for seamless communication across the team.
  • Resolved customer complaints with empathy and professionalism, maintaining positive relationships.
  • Contributed ideas to improve overall shop aesthetic, optimizing workflow efficiency within studio spaces while enhancing customer experience in retail areas.

Education

High School Diploma -

House On The Hill Academy
Cornelia, GA
05-2023

Skills

  • Attention to detail
  • Time management
  • Friendly and outgoing
  • Exceptional customer service
  • Adaptive and creative
  • Professional demeanor
  • Multitasking and organization
  • Clear communication
  • Solid problem solver
  • Calm demeanor
  • Adaptable and flexible
  • Reliable and dependable

Timeline

Receptionist

Compass Community, LLC
08.2023 - 05.2024

Barista

Chartwells
08.2022 - Current

Floral Designer

L&D Floral
01.2022 - 04.2022

Catering Assistant

At The Tracks Catering
06.2018 - Current

High School Diploma -

House On The Hill Academy

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Naomi Davis