Naomi Delgado
West Chester,OH
Summary
Experienced employee who prioritizes the importance of customer connection and care. Skilled in working in fast-paced environments while maintaining a detail-oriented work ethic. Has a set of valuable skills gathered from years of experience. Demonstrates training and problem-solving abilities while being a team player. Takes pride in multitasking skills and task prioritization. Always eager to grow and learn more.
Overview
6
6
years of professional experience
Work History
Server
Two Cities Pizza
Mason, OH
08.2024 - 05.2026
- Demonstrated strong multitasking skills by managing multiple tables during peak hours without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Worked at a team with peers during busy shifts to enhance and prioritize workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers
- Followed health and safety protocols to maintain high quality and sanitary environments for guests and staff.
Cashier
Two Cities Pizza
Mason, OH, OH
05.2024 - 05.2026
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints warmly and professionally, leading to satisfactory conclusions.
- Assisted customers with placing carryout orders over the phone and in person.
Baker
Hurts Donut
Mason, OH, OH
01.2024 - 07.2024
- Enhance customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Minimized waste and enhanced efficiency through precise ingredient measurement and diligent monitoring of baking processes.
- Ensure product freshness by implementing proper storage techniques and regularly rotating stock.
- Supported inventory management by tracking stock levels and ensuring timely replenishment.
- Operate and maintain bakery equipment, including ovens and mixers.
- Demonstrated versatility by preparing dough, mixing batters, and baking pastries.
Bakery Worker
The Fresh Market
Mason, OH
08.2023 - 12.2023
- Maintained bakery case, filling and restocking when needed, while simultaneously assisting customers with questions and purchases.
- Arranged bakery displays to showcase baked goods.
- Trained new bakery staff on company policies and POS system
- Prepared baked goods according to recipes and company standards.
Barista /Barista Trainer
Starbucks
Mason, OH
02.2022 - 10.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace to prioritize safety and cleanliness.
- Built a rapport and valued warm interactions with regular and new customers on a daily basis
- Collaborated with team members to maintain a positive and productive work environment.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality in each beverage.
- Supported training efforts for new hires, sharing knowledge of coffee-making techniques and customer service standards.
Florist
Oberer's Flowers
Mason, Ohio
04.2020 - 01.2021
- Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.
- Ensured store cleanliness and visual appeal by maintaining displays, workspaces, and retail areas. This includes the visual appeal of arrangements and potted plants
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Collaborated with clients to design custom floral arrangements for weddings, events, and special occasions.
Education
High School Diploma -
Ohio Virtual Academy
Mason, OHSkills
- Kitchen Equipment Operation
- Opening and closing duties
- Team Player
- Food safety and sanitation
- Cake Decoration
- Problem-solving abilities
- Multitasking
- Task Prioritization
- Reliability
- Exceptional customer service
- Cash handling
- High volume dining
- POS system operations
- ID verification
- Drawer balancing
- Empathy and patience
- Clear communication
Education
Mason, OH
Contact
West Chester, OH 45069
Timeline
Server
Two Cities Pizza
08.2024 - 05.2026
Cashier
Two Cities Pizza
05.2024 - 05.2026
Baker
Hurts Donut
01.2024 - 07.2024
Bakery Worker
The Fresh Market
08.2023 - 12.2023
Barista /Barista Trainer
Starbucks
02.2022 - 10.2023
Florist
Oberer's Flowers
04.2020 - 01.2021
High School Diploma -
Ohio Virtual Academy