Naomi Duncan
Clarksburg,MD
Summary
Dynamic Security Officer with extensive experience , skilled in incident reporting and crisis management. Proven ability to enhance safety protocols and train staff effectively. Recognized for maintaining a secure environment through proactive threat assessment and exceptional conflict resolution, ensuring the safety of personnel and property. Great customer service skills and sales experience.
Overview
10
10
years of professional experience
Work History
Security Officer
AstraZeneca
Gaithersburg, MD
08.2025 - 01.2026
- Collaborated with team members to enhance communication and response strategies.
- Documented daily activities and incidents accurately in reports for review.
- Trained new staff on security procedures and emergency response techniques.
- Engaged with clients to promote a secure environment through attentive service.
Security Officer
Motivated Movers
Gaithersburg, MD
03.2020 - 04.2024
- Monitored premises to ensure safety and security of staff and property.
- Conducted regular patrols to identify and address potential hazards.
- Responded promptly to incidents, maintaining calm and control during emergencies.
- Assisted in implementing safety protocols and procedures for all personnel.
Beauty Advisor
Nordstrom
Bethesda, MD
07.2016 - 03.2017
- Provided personalized beauty consultations to enhance customer satisfaction and loyalty.
- Educated clients on skincare and makeup application techniques for improved product use.
- Assisted in visual merchandising to create an inviting shopping environment for customers.
- Maintained up-to-date knowledge of beauty trends and product offerings to inform clients effectively.
Education
High School Diploma - Basic Studies
Watkins Mill High School
Gaithersburg, MD06.2013
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Emergency response
- Customer service
- Sales
- Patrol operations
- Conflict resolution techniques
- Threat assessment
- Document management
- Crime prevention
- Crisis management
- Theft prevention training
Timeline
Security Officer
AstraZeneca
08.2025 - 01.2026
Security Officer
Motivated Movers
03.2020 - 04.2024
Beauty Advisor
Nordstrom
07.2016 - 03.2017
High School Diploma - Basic Studies
Watkins Mill High School