Naomi Fry
Ithaca
Summary
Dynamic manager with a strong focus on customer service, team leadership, and operational efficiency. Proven track record in decision-making and process improvement within lifeguard operations.
Overview
5
5
years of professional experience
Work History
Manager Life Guard
Central Park MCA
Denver, CO
05.2025 - 08.2025
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Developed and implemented process improvements to enhance operational efficiency.
- Managed team schedules, optimizing resource allocation and workload distribution.
- Conducted performance evaluations, providing constructive feedback to team members.
Manager in Training Lifeguard
Central Park MCA
Denver, CO
05.2024 - 09.2024
- Coordinated daily operations to ensure efficient workflow and optimal service delivery.
- Developed training materials for new team members, enhancing onboarding process and performance standards.
- Monitored inventory levels, ensuring timely restocking and minimizing shortages.
- Implemented customer feedback systems to improve service quality and client satisfaction.
Swim Coach
Central Park MCA
Denver, CO
06.2021 - 08.2024
- Developed and implemented training programs for swimmers of varying skill levels.
- Evaluated swimmer performance to provide constructive feedback and set individual goals.
- Coordinated swim meets, ensuring compliance with safety regulations and smooth operations.
Head Lifeguard
Central Park MCA
Denver, CO
05.2022 - 09.2023
- Supervised lifeguard team to ensure adherence to safety protocols and operational standards.
- Conducted regular training sessions on water safety, first aid, and emergency response procedures.
- Monitored pool area for compliance with health regulations and maintained cleanliness of facilities.
- Developed scheduling system for lifeguard shifts to optimize coverage during peak hours.
Lifeguard
Central Park MCA
Denver, CO
05.2020 - 09.2022
- Monitored pool area to ensure safety and compliance with regulations.
- Responded promptly to emergencies, providing first aid and CPR as needed.
- Assisted patrons in water activities, promoting safe usage of facilities.
- Conducted routine safety checks on equipment and maintained cleanliness standards.
Education
Bachelor of Science - Health Sciences
Ithaca College
Ithaca, NY12.2026
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager Life Guard
Central Park MCA
05.2025 - 08.2025
Manager in Training Lifeguard
Central Park MCA
05.2024 - 09.2024
Head Lifeguard
Central Park MCA
05.2022 - 09.2023
Swim Coach
Central Park MCA
06.2021 - 08.2024
Lifeguard
Central Park MCA
05.2020 - 09.2022
Bachelor of Science - Health Sciences
Ithaca College