Naomi Fuentes
Houston,TX
Summary
Motivated healthcare student set to complete an Associate of General Studies in January 2025. Eager to further education by applying to the Radiologic Technology Program in March 2025 to obtain an Associate of Applied Science in Radiologic Technology. Bilingual in English and Spanish, with strong communication skills and the ability to connect with diverse patient populations. Bringing over 3 years of experience as a server, where I developed exceptional customer service, multitasking, and problem-solving skills, which I plan to apply in a healthcare setting to ensure high-quality patient care and effective team collaboration. Eager to contribute to a dynamic team while gaining hands-on experience in patient care and support.
Overview
3
3
years of professional experience
Work History
Server
Little Woodrow's
Webster, TX
05.2024 - Current
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
- Contributed to team success by assisting co-workers during high-volume periods as needed.
- Conducted training sessions for new hires on customer service and bar menu knowledge, raising team's performance standards.
- Adapted to fast-paced environment, maintaining high-quality service during rush hours and special events.
Server
Gringos Tex Mex
Texas City, TX
08.2021 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Associate of Arts - General Studies
College of The Mainland
Texas City, TX01-2025
Skills
- Bilingual
- Customer service
- Multitasking in fast pace environment
- Problem-solving abilities
- Cultural competence
- Excellent communication
- Empathy and compassionate care
- Adaptability and flexibility
Timeline
Server
Little Woodrow's
05.2024 - Current
Server
Gringos Tex Mex
08.2021 - 08.2023
Associate of Arts - General Studies
College of The Mainland