Naomi Gomez
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Fresco Italiano
02.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Receptionist
Rugo Auto Repair
08.2022 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Shift Leader
Serenitea
08.2021 - 02.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Education
Associate of Science - Nursing
Abraham Baldwin Agricultural College
Tifton, GA05.2026
Associate of Applied Science - Interdisciplinary Studies
Southern Regional Technical College
52 Tech Dr, Tifton, GA 3179405.2022
Skills
- Bilingual Spanish and English
- CPR and AED certified
- Heartsaver First Aid (First Aid)
- Excelled in a high-volume setting, managing multiple tasks simultaneously and effectively prioritizing responsibilities
Timeline
Assistant Manager
Fresco Italiano
02.2023 - Current
Receptionist
Rugo Auto Repair
08.2022 - 09.2023
Shift Leader
Serenitea
08.2021 - 02.2023
Associate of Science - Nursing
Abraham Baldwin Agricultural College
Associate of Applied Science - Interdisciplinary Studies
Southern Regional Technical College
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