Naomi Hernandez
Riverside,CA
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
6
6
years of professional experience
Work History
Shift Manager
McDonald's
06.2017 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Investigated and resolved customer inquiries and complaints quickly.
Education
High School Diploma -
John W. North High School
Riverside, CA06.2016
Skills
- Accurate Money Handling
- Delegating Work
- Reviewing Performance
- Payment Processing
- Opening and Closing Procedures
- Directing Team Members
Timeline
Shift Manager
McDonald's
06.2017 - Current
High School Diploma -
John W. North High School
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