Naomi Hong
Riverside,California
Summary
Detail-oriented Operations and Supply Chain Management major at UC Riverside with a strong foundation in logistics, process improvement, and inventory management. Bilingual in English and Vietnamese (speaking, reading, and writing). Known for strong problem-solving skills, rapid learning, and effective time management developed through customer-focused food service experience. Proficient in Microsoft Office and Canva. Actively pursuing entry-level opportunities in operations and supply chain management, with a goal of driving efficiency and continuous improvement across business processes. On track to complete bachelor's degree by Spring of 2026.
Overview
3
3
years of professional experience
Work History
Manager
E-commerce Store
06.2022 - Current
- Individually sourced vintage and second hand goods for sale.
- Developed compelling sales presentations that resulted in an 80% increase in conversion rates.
- Provided stellar customer service
- Maintained awareness with current youth fashion trends.
- Took a sustainability initiative with repurposed goods as a healthy impact to the environment.
Food and Beverage Preparation
NOODS The Noodle Bar UCR
09.2024 - 02.2025
- Provided excellent customer service by taking orders, answering questions, and ensuring customer satisfaction in a fast-paced environment.
- Prepared and served noodle dishes and other menu items following safety and hygiene standards.
- Maintained a clean and organized work area, including food prep stations, utensils, and dining areas.
- Assisted in managing inventory and restocking supplies
Food and Beverage Cashier and Barista
Tra Boba & Snack
06.2023 - 11.2023
- Overseen 5000+ transactions between customers throughout shifts
- Advertised, restocked, and sold 30+ innovative products
- Communicated with customers in both Vietnamese and English
- Ensured smooth workflow with limited employees
- Part-time
Education
Bachelor of Science - Business Administration
University of California, Riverside
06-2026
High School Diploma -
El Monte High School
06.2022
Skills
- Customer service
- Team leadership
- Time management
- Decision making
- Inventory Management
- Food Preparation and Handling
- Task delegation
- Project management
Leadership Experience
President
Environmental Science Club at UC Riverside
June 2023 – Current
- Manage all event operations while balancing financial and time constraints.
- Coordinate with five board members to ensure smooth meetings and presentations.
- Present at club meetings, maintain broad knowledge of environmental science topics, and advocate for healthier lifestyles.
Event Coordinator
Real Estate Club at UC Riverside
March 2024 – Present
- Plan, organize, and execute club events and guest speaker sessions.
- Collaborate with executive board members to manage event logistics, including venue setup, scheduling, and member outreach.
- Communicate with industry professionals to coordinate networking and educational opportunities for members.
Chair of Publicity
Dundee Residential Hall Association
June 2022 – January 2023
- Designed digital and physical flyers and posters to attract, welcome, and engage first-year Dundee residents.
- Managed marketing efforts across social media platforms.
- Directed council meetings and contributed ideas for community events and academic resource sharing.
English Second Language Instructor and Mentorship Specialist
Asian Passion Program
10th–12th Grade
- Tutored international students from China in English grammar structure and reading comprehension.
- Developed curriculum materials and presentation slides to train other tutors and country directors.
- Mentored and prepared tutors to effectively teach and support their assigned students.
Languages
English
Vietnamese
Timeline
Food and Beverage Preparation
NOODS The Noodle Bar UCR
09.2024 - 02.2025
Food and Beverage Cashier and Barista
Tra Boba & Snack
06.2023 - 11.2023
Manager
E-commerce Store
06.2022 - Current
High School Diploma -
El Monte High School
Bachelor of Science - Business Administration
University of California, Riverside
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