Naomi Irizarry
Modesto
Summary
Results-driven Manager with expertise in operational efficiency and profitability through budget management and strategic leadership. Led initiatives enhancing staff development and customer retention, significantly improving performance and reducing costs. Strong communicator with advanced spreadsheet skills, dedicated to fostering a collaborative team environment focused on innovation.
Overview
1
1
Certification
9
9
years of professional experience
Work History
General Manager-Pabu Izakaya, Estiatorio Ornos
Mina Group LLC
San Francisco, CA
07.2023 - 11.2025
- Spearheaded and developed strategies for multiple projects/events, from concept through completion while successfully managing budgets and timelines on each project.
- Managed profit goals against budget and prior year, keeping controllable costs within budget.
- Recruited team members to maintain adequate staffing levels, and labor costs.
- Used computerized inventory system Binwise to plan and manage adequate inventory levels.
- Organized regular meetings with department heads to review progress on projects and initiatives.
- Built and maintained relationships with vendors and suppliers.
- Used customer feedback for improving operations and building brand loyalty through managing Google, Yelp, and other platforms.
- Prepared financial reports, clearly explaining operational effectiveness, trends and variances to corporate executives.
Assistant General Manager- The Bungalow Kitchen
Mina Group LLC
Belvedere Tiburon, CA
02.2022 - 07.2023
- Managed day-to-day operations and led a team of 60+ employees to achieve high customer service satisfaction.
- Led operational teams to enhance service delivery and guest satisfaction across multiple dining concepts.
- Implemented cost-control measures to improve profitability while maintaining quality service standards.
- Developed training programs to elevate staff performance and maintain high service standards.
- Implemented cost-control measures that enhanced profitability while upholding quality service standards.
- Prepared staff work schedules and assigned specific duties; maintained a low percentage turnover rate.
- Assisted in budget preparation by forecasting revenues, expenditures, and cash flow to support financial planning.
- Actively participated in meetings with senior management teams; offered constructive ideas for process improvements.
Private Events Supervisor- Levi Stadium
Mina Group LLC
Santa Clara, CA
11.2016 - 03.2020
- Coordinated catering services, venue setup, audio and visual requirements, transportation, and other event-related needs.
- Coordinated logistics of catering services, venue setup, audio and visual requirements, transportation, and other event-related needs.
- Fulfilled contractual obligations, including communications, schedule creation, budget administration and rehearsal and day of event coordination.
- Tracked daily revenue and evaluated plans and processes to enhance event planning services.
- Strategically scheduled team members to maintain optimal staffing levels at all times.
- Developed strong relationships with clients, leading to repeat business and positive referrals.
Education
Associate of Arts - Business Administration And Management
Modesto Junior College
Modesto, CASkills
- Operations management
- Team development
- Labor cost controls
- Performance improvements
- Performance enhancement
- Inventory management
- Employee assessments
- Customer retention
- Effective leadership
- Team leadership
- Strong verbal communication
Certification
- Anti-Harassment Training Certificate
- Responsible Beverage Service Certificate
Timeline
General Manager-Pabu Izakaya, Estiatorio Ornos
Mina Group LLC
07.2023 - 11.2025
Assistant General Manager- The Bungalow Kitchen
Mina Group LLC
02.2022 - 07.2023
Private Events Supervisor- Levi Stadium
Mina Group LLC
11.2016 - 03.2020
Associate of Arts - Business Administration And Management
Modesto Junior College