Driven by a results-focused approach, I excelled at Rosewater Rooftop By Akira Back, enhancing operational efficiency and customer satisfaction. Leveraging skills in Operations Management and Team Leadership, I spearheaded initiatives that significantly improved service quality and staff performance, achieving a notable increase in profitability and customer loyalty. My expertise in product management and vendor sourcing played a pivotal role in streamlining menu improvements, deadstock, and reducing costs.
Created a total of 12 specialty menus for holidays and special events. Created a new beverage program for Rosewater Rooftop by Akira Back.
Created a new training programs for Bartenders, Barbacks, Server Assistants, Servers, and Hostesses.