Summary

Overview

Work History

Education

Skills

Languages

Timeline

Naomi Jaimes

Round Lake,IL

Summary

Patient-focused and dependable front desk professional with experience in fast-paced, customer-facing environments. Skilled in multitasking, communication, and providing a welcoming first impression. Currently pursuing education in sonography, with a strong interest in healthcare administration and patient support.

Overview

years of professional experience

Work History

Front Desk Associate

Gym / Fitness Center

Gurnee, IL

04.2024 - Current

Greet members and guests, manage check-ins and scheduling, handle inquiries, resolve concerns, and maintain organized front desk operations in a high-traffic environment.
Processed member check-ins and registrations efficiently using point-of-sale systems.
Greeted and assisted members, ensuring a welcoming environment for all visitors.
Managed multiple phone customer phone calls throughout the day.

Cleaning Assistant

Alex Cleaning

Round Lake, IL

07.2019 - Current

Performed routine cleaning tasks, ensuring adherence to safety and sanitation standards.
Operated cleaning equipment effectively, maintaining functionality and cleanliness of tools.
Assisted in organizing supplies and materials for efficient workflow in cleaning operations.
Adapted quickly to changing priorities, demonstrating flexibility in task execution.

Trainer / Lead - Front & Back of House

Chick-fil-A

Gurnee, IL

08.2022 - 03.2024

Designed and delivered engaging training sessions for team members on service excellence.
Collaborated with management to refine training programs based on employee feedback and operational needs.