Megan Salmeri
Griffin,GA
Summary
Diligent professional brings top skills in customer service, data entry and conflict resolution. Recognized for resolving customer complaints with integrity and professionalism to maintain customer satisfaction and retention. Motivated team player committed to contributing to company success goals.
Overview
6
6
years of professional experience
Work History
Customer Service Specialist
CPR Cell Phone Repair
McDonough
09.2023 - Current
- Answering phone calls
- Scheduling appointments
- Performing soft resets on devices
- Answering customers questions about any product on the floor as well as repairs
Hostess/Server
15th Street Pizza
McDonough
02.2022 - 07.2023
- Take and serve food/drink orders
- Answer questions about the menu
- Deliver checks and collect payments
- Communicate orders with the kitchen staff
Retail Associate
Express
McDonough
07.2021 - 12.2021
- Greeting customers
- Handle cash and card payments
- Wiping down counters after each customer as well as keeping the floor swept
- Make sure all the merchandise is organized
- Cross selling products
Lead Hostess
Three Dollar Cafe
McDonough
01.2019 - 04.2021
- Greeting customers as they walk in
- Seat guests and manage the seating chart
- Answering phone calls answering any questions
- Handlings complaints
- Taking to-go orders over the phone
- Train new employees
- Handling all cash transactions
Education
Diploma -
Ola High School
McDonough05.2019
Skills
- Effective Communication Skills
- Friendly, and works well with others
- Effective Problem Resolution
- Logical Reasoning Skills
- Dedicated Work Ethic
- Task Organization Skills
- Excellent written and oral communication
- Telephone Etiquette
Timeline
Customer Service Specialist
CPR Cell Phone Repair
09.2023 - Current
Hostess/Server
15th Street Pizza
02.2022 - 07.2023
Retail Associate
Express
07.2021 - 12.2021
Lead Hostess
Three Dollar Cafe
01.2019 - 04.2021
Diploma -
Ola High School
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