Naomi Johnson
Cape Coral,USA
Summary
Reliable, hard worker with 16+ years of experience with customer service and agriculture. Experienced server, barista, and bartender with a positive attitude and energetic personality. Other talent includes growing produce, culinary skills, and marketing. Quick learner with a responsible and efficient work ethic, and a passion for bettering my community.
Overview
17
17
years of professional experience
Work History
Sales Consultant
Southern Glaziers Wine and Spirits
07.2024 - 11.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Brand Ambassador
MKTG
05.2023 - 07.2024
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Barista
Sawhorse Café & Buzzsaw Roasters
01.2022 - 06.2022
- Created specialty drinks to customers' preferences
- Operated manual espresso machine
- Extensive training on quality coffee preparation
- Full customer service/Serving/POS/Inventory
Fine Dining Server & Bartender
Peter Herdic House Restaurant & Inn
01.2021 - 06.2022
- Deep understanding of menu ingredients & drinks
- Ensured each customer had the best possible experience; anticipated needs
- Greeted, answered questions, made recommendations
- Arranged linens & place settings attractively
Farm Assistant
Beechgrove Farms
04.2008 - 11.2021
- Sampling of produce for quality & ripeness
- Sales & customer service at farmers' market
- Planting, weeding, harvesting, & crop management
- Washing, packing, & properly storing produce
Chef, Manager, Server, Bartender
Moon & Raven Public House
01.2014 - 04.2017
- Managed/oversaw kitchen staff & food preparation
- Researched & developed menu concepts/recipes
- Assessed inventory needs & ordering
- Cooking, plating, garnishing & expediting
Education
Highschool Diploma -
Liberty
Liberty, PA05.2008
Skills
- Passionate about quality food and craft beverages
- Time management
- Customer relationship management
- Skilled at all aspects of restaurant service
- Attention to detail
- Interpersonal communication
- Managerial skills
- Teamwork
- Friendly and outgoing
- Motivated
- Inventory management
- Proficient with POS systems
Hobbies and Interests
- Cuisine and cooking
- Craft Beverages
- Gardening and Horticulture
- Art
- Ceramics
- Reading
- Travel
Timeline
Sales Consultant
Southern Glaziers Wine and Spirits
07.2024 - 11.2024
Brand Ambassador
MKTG
05.2023 - 07.2024
Barista
Sawhorse Café & Buzzsaw Roasters
01.2022 - 06.2022
Fine Dining Server & Bartender
Peter Herdic House Restaurant & Inn
01.2021 - 06.2022
Chef, Manager, Server, Bartender
Moon & Raven Public House
01.2014 - 04.2017
Farm Assistant
Beechgrove Farms
04.2008 - 11.2021
Highschool Diploma -
Liberty
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