Summary
Overview
Work History
Education
Skills
Timeline
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Naomi Jurman

Syracuse,NY

Summary

Syracuse University Illustration student, accommodating customer support with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with a successful record of reducing customer dissatisfaction through acknowledgment and data analytics.

Overview

4
4
years of professional experience

Work History

Venue Assistant

Syracuse University
08.2023 - Current
  • Supervised events from start to finish using effective crowd control methods.
  • Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.

Baker

Crumbl Cookies
05.2023 - 08.2023
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Managed customer service operations, including taking orders and resolving complaints.

Social Media Manager

Signature Home Buyers
06.2022 - 07.2023
  • Created visual content for social media platforms using Procreate and Photoshop.
  • increased sales and brand awareness on Instagram, Facebook, and YouTube.
  • Analyzed and tracked social media metrics to determine audience growth rate, volume, and reach.

Camp Counselor

Albany JCC
05.2019 - 07.2021
  • Worked with children of elementary school age help develop their confidence and have fun.
  • Documented activities, injuries and accidents to inform parents and maintain consistent records.

Teacher’s Assistant

Congregation Beth Emeth
08.2019 - 02.2020
  • Clerical assistance including copyediting, filing, photocopying, and general organization
  • Providing academic support with reading writing among third graders.

Education

Bachelor of Fine Arts - Illustration

Syracuse University
Syracuse, NY
05.2025

Skills

  • Computer proficient in social media platforms, Instagram, Facebook, YouTube, Tik Tok
  • Efficient in Procreate and Photoshop
  • knowledge in data analysis and techniques

Timeline

Venue Assistant

Syracuse University
08.2023 - Current

Baker

Crumbl Cookies
05.2023 - 08.2023

Social Media Manager

Signature Home Buyers
06.2022 - 07.2023

Teacher’s Assistant

Congregation Beth Emeth
08.2019 - 02.2020

Camp Counselor

Albany JCC
05.2019 - 07.2021

Bachelor of Fine Arts - Illustration

Syracuse University

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Naomi Jurman