Summary
Work History
Education
Skills
Accomplishments
Languages
Hobbies and Interests
Training
Personal Information
Industry Expertise
Timeline
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NAOMI MBAAKANYI

NAOMI MBAAKANYI

Dallas,TX

Summary

Licensed Esthetician specializing in customized skincare and precision waxing treatments. Experienced in performing advanced services with professional skincare machines, including facial steamers, microdermabrasion, LED therapy, and high-frequency devices. Skilled in providing exceptional client care, fostering long-term relationships, and creating a results-driven, welcoming environment. Dedicated to client education, personalized service, and rebooking strategies that enhance retention. Passionate about helping individuals achieve confidence and radiant skin through expert techniques and a professional, approachable touch.

Work History

Esthetician

NMBEAUTY
Dallas, Texas
  • Performed dermabrasion, Hydrafacial, and microdermabrasion treatments to enhance skin texture and appearance.
  • Administered LED light therapy sessions to improve skin health and promote healing.
  • Conducted dermabrasion sessions to rejuvenate skin and promote a healthier complexion.
  • Performed customized facial treatments to address individual skin concerns.

Esthetician

Waxing the City
Dallas, TX
  • Company Overview: A professional waxing salon dedicated to providing extensive body and facial waxing services.
  • Achieved an 80% rebook rate by providing exceptional customer service.
  • Enhanced client satisfaction by 15% by managing 25 client appointments monthly.
  • Educated clients on proper homecare routines to extend treatment results and boost product effectiveness, leading to increased client satisfaction and product purchases.
  • Consistently exceeded retail sales goals by recommending tailored skincare products based on individual client needs and concerns.
  • Received positive client feedback for professionalism, knowledge, and a warm, welcoming demeanor.
  • A professional waxing salon dedicated to providing extensive body and facial waxing services.
  • Managed front desk operations, ensuring a welcoming and efficient experience for clients.
  • Successfully increased product sales by recommending suitable skincare solutions to clients.

Esthetician | Receptionist

African Home Accomadation
Gaborone, Botswana
  • Company Overview: A premier med spa dedicated to providing personalized, science-backed skincare and wellness services in a tranquil, luxurious setting
  • Performed customized facials, chemical peels, and other advanced skincare treatments based on client needs and skin analysis.
  • Conducted thorough skin consultations and recommended medical-grade skincare regimens to address acne, aging, pigmentation, and sensitivity.
  • Educated clients on post-treatment care, skincare maintenance, and preventative solutions.
  • Ensured spa treatment rooms were sanitized, organized, and compliant with health and safety regulations.
  • A premier med spa dedicated to providing personalized, science-backed skincare and wellness services in a tranquil, luxurious setting
  • Coordinated appointment scheduling and client check-ins, enhancing overall customer satisfaction.
  • Handled client inquiries and facilitated communication between clients and estheticians.

Education

Associate of Science -

Brookhaven College
Dallas, TX
05.2023

Skills

  • Reliable
  • Excellent customer service skills
  • High client retention
  • Personable
  • Self-awareness
  • High work ethic
  • Punctual
  • Adaptable
  • Detail-Oriented
  • Emotionally intelligent
  • Professional
  • Respectful
  • Friendly

Accomplishments

  • High Rebook Rate: Maintaining an impressive 80% rebook rate, demonstrating commitment to client satisfaction.
  • Client Base Development: Successfully developed a loyal client base through excellent service and attention to detail.

Languages

English, Native

Hobbies and Interests

  • Reading
  • Exercise
  • Self-care
  • Personal development
  • Social events
  • Family time
  • Beauty Enthusiast: Engaging in beauty trends and enhancing clients' confidence through skincare and treatments.

Training

  • Dermal filler certificate
  • Esthetician license

Personal Information

Title: Esthetician

Industry Expertise

  • Leadership
  • Management
  • Selling
  • Communication Skills
  • Emotional intelligence
  • Planning

Timeline

Esthetician

NMBEAUTY

Esthetician

Waxing the City

Esthetician | Receptionist

African Home Accomadation

Associate of Science -

Brookhaven College

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