Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naomi McGee

Snellville,GA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience

Work History

Customer Service Specialist

Georgia 811
01.2024 - Current
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Data Entry Specialist

Warner Brothers
02.2022 - 01.2024
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Managed and organized documents for data entry tasks.
  • Created spreadsheets for more efficient recordkeeping.
  • Maintained files, records, and chronologies of entry activities.

Operations Specialist

Cantaloupe
08.2020 - 02.2022
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Gathered, organized, and input information into a digital database.

Youth Couselor

YMCA
08.2017 - 05.2019
  • Supervised youth in engaging environment to promote security and safety for all ages.
  • Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
  • Established and maintained relationships with youth, families and community partners.
  • Assisted youth in developing problem-solving and communication skills to support stress management.

Education

Bachelor of Arts - Communications

Savannah State University
Savannah, GA
05-2019

Skills

  • Leadership and supervision
  • Exceptional communication
  • Team collaboration
  • Creative solutions
  • Quantitative skills
  • Problem resolution

Timeline

Customer Service Specialist

Georgia 811
01.2024 - Current

Data Entry Specialist

Warner Brothers
02.2022 - 01.2024

Operations Specialist

Cantaloupe
08.2020 - 02.2022

Youth Couselor

YMCA
08.2017 - 05.2019

Bachelor of Arts - Communications

Savannah State University
Naomi McGee