Joseph Partridge
El Paso,TX
Summary
Dynamic former Assistant Manager with a proven track record at Food King Supermarkets, excelling in team leadership and employee coaching. Skilled in optimizing productivity and enhancing customer relations, I implement effective training processes and strategic planning to drive sales growth and operational efficiency. Committed to fostering a motivated workforce and delivering exceptional service.
Overview
10
10
years of professional experience
Work History
Customer Service Specialist
Frito Lay
El Paso, TX
03.2021 - 04.2023
- Documented conversations with customers to track requests, problems, and solutions.
- Built client rapport by executing a high level of production in daily tasks and planning strategies for events and holidays to meet not only sales but also the full satisfaction of our customers.
- De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.
Merchandiser
Coca Cola Southwest Beverages
El Paso, TEXAS
01.2017 - 11.2020
- Monitored back stock to maintain a sufficient quantity of featured products.
- Communicated and coordinated planogram execution with store management.
- Ran weekly and monthly strategy reports to analyze business trends and provide recommendations.
- Organized orders with focused sales plans and forecasting instruments.
Assistant Manager
Food King Supermarkets
El Paso, TEXAS
02.2015 - 01.2017
- Delegated daily tasks to team members to optimize group productivity.
- Organized schedules, workflows, and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock on hand and reconciling discrepancies.
- Implemented training processes for newly hired employees, and supervised department managers.
Driver Specialist
Frito Lay
El Paso, TX
04.2023 - Current
- Adhered strictly to company policies regarding safety, security, and proper use of company equipment.
- Conducted daily pre- and post-trip inspections on vehicles.
- Reported any mechanical issues or safety concerns to management promptly.
- Responsible for providing safe and timely transportation of goods to customers.
- Attended monthly safety meetings held by the company's safety department.
- Received feedback from customers on performance and reported back to supervisors accordingly.
Education
Some College (No Degree) - Business
El Paso Community College
El Paso, TXSkills
- Product and Service Knowledge
- Work Planning and Prioritization
- Project Management and Stratigic Execution
- Employee Training and Coaching
- Creative Problem Solving
- Effective Communication
- Team Leadership
- Customer Relations
- Employee Supervision and Scheduling
- Time Management
- Composed Demeanor in High-Pressure Situations
Timeline
Driver Specialist
Frito Lay
04.2023 - Current
Customer Service Specialist
Frito Lay
03.2021 - 04.2023
Merchandiser
Coca Cola Southwest Beverages
01.2017 - 11.2020
Assistant Manager
Food King Supermarkets
02.2015 - 01.2017
Some College (No Degree) - Business
El Paso Community College
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