Naomi Mendoza
San Antonio,TX
Summary
Being successful individually and working with partners to improve education and job outcomes. As a literacy specialist skilled in motivating and mentoring students of all ages and learning levels. Having obtained practical experience working with those living in poverty regions and studying local culture and social sciences.
Overview
1
1
year of professional experience
Work History
Family Self-Sufficiency: Literacy Specialist
Catholic Charities Archdiocese Of San Antonio
San Antonio, TX
01.2021 - Current
- My title is Literacy Specialist at Guadalupe Community Center, one of many sites under the agency Catholic Charities Archdiocese of San Antonio.
- I worked closely with at-risk youth and families. Providing help, creating hope within the community.
- I conducted ongoing evaluations of literacy improvement action and communicated results to teachers and administrators.
- Assessed literacy needs of school by reviewing student data and current curriculum.
- Monitored status of students requiring special attention.
- Provided planned objectives and instruction for struggling 1st- 5th grade readers. As well as assist 6th-11th graders.
- Worked with average of 30 students daily, every week excluding school holidays.
- For our specific program, I work closely with the San Antonio Food Bank, different donors, and all offices at this specific location.
- Not only do I advocate for my student's needs, I also advocate for their families involved in my program's needs.
Front Desk Receptionist
Beeville Dental
Beeville, TX
05.2020 - 09.2020
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Entered customer data into room system and updated information when patrons changed rooms.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Transcribed phone messages and relayed to appropriate personnel.
Education
Bachelor of Arts - Human Behavior
Baptist University of The Americas
San Antonio, TX05.2022
Skills
- Knowledge of family dynamics, human services
- Knowledge of diversity and cultural differences
- Process and performance improvement
- Job training expertise
- Motivational techniques
- Relationship building
- Group Instruction
- Literacy program development
- Interactive learning
- Word, Excel, Outlook expertise
- CPR Certified
- AED Certified
Accomplishments
- Achieved passing COASA requirements through effectively helping with our Director of all programs here at our Guadalupe Community Center. Implementing well-means, as well as passing effective interviews.
- Documented and organized student case files, which let to successful findings and reports for future references.
Timeline
Family Self-Sufficiency: Literacy Specialist
Catholic Charities Archdiocese Of San Antonio
01.2021 - Current
Front Desk Receptionist
Beeville Dental
05.2020 - 09.2020
Bachelor of Arts - Human Behavior
Baptist University of The Americas
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