Naomi Fuentes
Karnes City ,TX
Summary
Having obtained practical experience working in school settings all of my career, I feel skilled in many levels.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude in a fast paced setting, with willingness to take on added responsibilities to meet team goals.
I’m detailed oriented with exceptional communication and project management skills. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Case Manager / QMHP
Karnes County
Karnes City, TX
06.2022 - Current
- Coordinated individual case plans by collaborating with community resources and stakeholders.
- Conducted regular follow-ups with clients to monitor progress and adjust services.
- Provided crisis intervention support, helping clients navigate immediate challenges effectively.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Managed objectives & student chronological information in state file.
- Maintained open communicated with JJAEP teacher / staff as well as DAEP peims and Staff over shared students.
- Documented all caseloads.
Family Self-Sufficiency: Literacy Specialist
Catholic Charities Archdiocese Of San Antonio
San Antonio, TX
01.2021 - Current
- My title is Literacy Specialist at Guadalupe Community Center, one of many sites under Catholic Charities of San Antonio.
- I conducted ongoing evaluations of literacy improvement action and communicated results to teachers and administrators.
- Assessed literacy needs of school by reviewing student data and current curriculum.
- Monitored status of students requiring special attention.
- Provided planned objectives and instruction for struggling 1st- 5th grade readers.
- Worked with average of 30 students daily, every week excluding school holidays.
- For our specific program, I work closely with the San Antonio Food Bank, different donors, and all offices at this specific location.
- Not only do I advocate for my student's needs, I also advocate for their families involved in my program's needs.
Front Desk Receptionist
Beeville Dental
Beeville, TX
05.2020 - 09.2020
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Entered customer data into room system and updated information when patrons changed rooms.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Transcribed phone messages and relayed to appropriate personnel.
Education
Bachelor of Arts - Human Behavior
Baptist University of The Americas
San Antonio, TX05.2022
Skills
- Word, Excel, Outlook expertise
- Knowledge of family dynamics, human services
- Process and performance improvement
- Knowledge of diversity and cultural differences
- Motivational techniques
- Relationship building
- Group Instruction
- Literacy program development
- Case management
- Time management
- Case documentation
- Problem-solving
- Organization and multitasking
- Documentation and reporting
- Decision-making
- Email and telephone etiquette
- Critical thinking
- Documentation proficiency
- Crisis intervention
- Data entry and analysis
- Interdisciplinary collaboration
- Team collaboration
- HIPAA compliance
- Written and verbal communication
- Attention to detail
- Multitasking Abilities
Skills
- CPR Certified
- AED Certified
- QMHP Certified
Timeline
Case Manager / QMHP
Karnes County
06.2022 - Current
Family Self-Sufficiency: Literacy Specialist
Catholic Charities Archdiocese Of San Antonio
01.2021 - Current
Front Desk Receptionist
Beeville Dental
05.2020 - 09.2020
Bachelor of Arts - Human Behavior
Baptist University of The Americas