Naomi Mumford
Oxford,MS
Summary
Experienced in the service and health industry. Knowledge of medical terminology and taking care of others. Worked in many social settings, allowing me to connect and build relationships with all kinds of people from different backgrounds.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
OPA
07.2023 - Current
- Served high customer volumes during special events, nights, and weekends in SEC college town.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Upsold alcohol to customers, driving up per-sale revenues and maximizing profits.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Performed opening and closing duties, , setting up for incoming shifts, preparing cash drawers, and
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Patient Care Assistant
Baptist Memorial Hospital
05.2023 - 11.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reduced stress for patients and families through effective communication and empathetic support.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Server
Cracker Barrell Old Country Store
06.2019 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Carhop Server
Sonics Drive In
03.2018 - 01.2019
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
- Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
Education
Bachelor of Science - Allied Health Studies
University of Mississippi
University, MS12.2024
High School Diploma -
West Point High School
West Point, MS05.2020
Skills
- Strong multitasking
- Customer Service
- Organizational ability
- Highly reliable
- Outgoing Personality
- Medical Terminology
- Vital Signs Documentation
- Written and verbal communication
- Emotional Support
Certification
BLS (Basic Life Support) Certification
CPR Certification
BLS certification
This certification provided me with the basic knowledge for being a first responder to provide care for anyone experiencing cardiac arrest, respiratory distress, or an obstructed airway. This is a more comprehensive certification that includes CPR along with additional life-saving techniques.
Timeline
Bartender
OPA
07.2023 - Current
Patient Care Assistant
Baptist Memorial Hospital
05.2023 - 11.2023
Server
Cracker Barrell Old Country Store
06.2019 - 05.2023
Carhop Server
Sonics Drive In
03.2018 - 01.2019
Bachelor of Science - Allied Health Studies
University of Mississippi
High School Diploma -
West Point High School
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