Naomi Norem
Anchorage,AK
Summary
Results-oriented Assistant Store Manager with a strong track record in retail operations and strategic planning. Developed effective training programs and implemented inventory management systems to boost stock accuracy, fostering a collaborative team environment.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Recreational Equipment Inc.
Anchorage, AK
10.2022 - Current
- Assisted in managing daily store operations to ensure seamless customer experiences.
- Developed a new manager onboarding program to ensure adequate and effective training for external hires
- Implemented inventory management systems to enhance stock accuracy and reduce losses.
- Coordinated visual merchandising efforts to align with brand standards and promote sales initiatives.
- Drove annualized revenue of $40M
Store Manager
The North Face
Anchorage, AK
09.2019 - 10.2022
- Led staff training programs to enhance product knowledge and customer service skills.
- Managed inventory levels, ensuring optimal stock availability and organization.
- Developed strategies to improve store layout for increased customer engagement.
- Leveraged community partnership for additional $250K in special orders.
Assistant Store Manager
The North Face
Anchorage, AK
06.2018 - 09.2019
- Hired, trained, and developed staff to ensure employee engagement and optimal customer experience.
- Analyzed sales reports to identify trends, informing strategic inventory decisions for optimal performance.
- Developed staff schedules that aligned with peak business hours, improving operational efficiency.
- Facilitated team meetings focused on performance goals, fostering a collaborative work environment.
Stock Warehouse Supervisor
The North Face
Anchorage, AK And Chicago, IL
06.2014 - 06.2018
- Oversaw daily operations to ensure efficient inventory management and stock organization.
- Trained and mentored team members on best practices for warehouse safety and productivity.
- Implemented process improvements that enhanced workflow efficiency and reduced stock discrepancies.
- Coordinated with shipping partners to optimize logistics and ensure timely product delivery.
- Designed and implemented comprehensive stock supervisor training and operations manual for company-wide adoption.
Education
Bachelor of Science - Major: Fashion Design Minor: Marketing
Columbia College
Chicago, IL05-2011
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Inventory control
- Team building and leadership
- Store operations
- Hiring and training
- Mentoring and coaching
- Strategic planning
- Sales growth
- Scheduling coordination
Accomplishments
- VF 100 Award for completing 105 volunteer hours in a calendar year
- Never Stop Exploring Award for exemplary leadership and living brand values
- Three time Anderson Award Nominee
Timeline
Assistant Store Manager
Recreational Equipment Inc.
10.2022 - Current
Store Manager
The North Face
09.2019 - 10.2022
Assistant Store Manager
The North Face
06.2018 - 09.2019
Stock Warehouse Supervisor
The North Face
06.2014 - 06.2018
Bachelor of Science - Major: Fashion Design Minor: Marketing
Columbia College