Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Naomi Osuna

Camarillo,CA

Summary

Dynamic People Operations Manager with 7+ years of progressive HR experience driving results in fast-paced, multi-state environments. Expert in leading comprehensive benefits programs—including medical, dental, vision, 401(k), COBRA, ACA compliance, and open enrollment—while ensuring regulatory excellence and employee satisfaction. Skilled in streamlining HR operations across payroll, benefits administration, compliance, and employee relations, with deep proficiency in platforms like ADP Workforce Now and Paylocity. Known for elevating employee engagement, refining HR workflows, and partnering with leadership on strategic workforce planning and organizational development. Fully bilingual in English and Spanish, bringing inclusive communication to every level of the organization.

Overview

6
6
years of professional experience

Work History

People Operations Manager

Hanson Lab Solutions
Camarillo, CA
07.2024 - Current
  • Oversee full-cycle HR operations, including talent acquisition, benefits administration (health, dental, vision, 401(k)), payroll processing, and regulatory compliance.
  • Manage annual open enrollment, vendor relationships, benefits audits, and employee education on health plan options.
  • Develop and implement HR policies that align with company goals and foster an inclusive, high-performance workplace.
  • Partner with leadership teams on workforce planning, succession strategies, and organizational development.
  • Serve as a strategic HR advisor to executive leadership on organizational effectiveness, compliance, and talent retention strategies.

Payroll/HR Administrator

Lifetech Resources
Moorpark, CA
10.2022 - 07.2024
  • Streamlined payroll operations for 100+ employees across multiple states using Paycor, ensuring accuracy and compliance.
  • Managed benefits enrollment, reconciliation, and audits, maintaining 100% compliance with labor regulations.
  • Led onboarding programs, reducing new hire ramp-up time by 20% through improved training and process standardization.
  • Developed and implemented HR policies and procedures to support organizational goals and compliance.

Human Resources Coordinator

Wax Center Partners / European Wax Center
Roseville, CA
04.2022 - 10.2022
  • Managed payroll and benefits administration for 40+ centers, ensuring accurate processing and compliance with multi-state labor laws.
  • Led the full employee lifecycle, from talent acquisition and onboarding to offboarding and employee relations support.
  • Administered HRIS updates, maintained employee records, and conducted audits to ensure data integrity and regulatory compliance.
  • Provided guidance to managers and employees on HR policies, benefits programs, and employment law requirements.
  • Supported field and corporate leadership with workforce planning initiatives and employee engagement strategies.

Specialist, People Services

Cydcor LLC
Agoura Hills, CA
02.2020 - 04.2022
  • Managed payroll processing and benefits administration for 250+ employees across multiple states, ensuring accuracy, compliance, and timely execution.
  • Led benefits enrollment, reconciliation, and compliance audits, maintaining full regulatory alignment.
  • Administered HRIS data management and conducted system audits to optimize operational efficiency.
  • Served as the primary point of contact for employee relations, addressing complex inquiries related to payroll, benefits, leave management (FMLA), and HR policies.
  • Partnered with leadership on HR initiatives, improving onboarding processes, enhancing employee engagement programs, and supporting organizational development projects.

Office Support Specialist

Cydcor LLC
Agoura Hills, CA
11.2018 - 02.2020
  • Supported HR operations by coordinating onboarding logistics, preparing new hire documentation, and managing IT access setup.
  • Handled vendor relations, facility management, and operational logistics to support a seamless office environment.
  • Assisted with internal HR projects, including employee engagement initiatives, compliance tracking, and HR database updates.

Education

Bachelor of Arts - Sociology

California State University, Channel Islands
Camarillo, CA
05.2021

Skills

  • ADP Workforce Now, Paylocity, Paycor
  • Payroll processing and reporting
  • Open enrollment and carrier reconciliation
  • COBRA administration
  • 401(k) management
  • FMLA leave management
  • Talent acquisition and onboarding
  • Performance management strategies
  • Employee relations and engagement
  • HR compliance and multi-state regulations
  • HR policy implementation

Languages

  • English, Fluent
  • Spanish, Fluent

Timeline

People Operations Manager

Hanson Lab Solutions
07.2024 - Current

Payroll/HR Administrator

Lifetech Resources
10.2022 - 07.2024

Human Resources Coordinator

Wax Center Partners / European Wax Center
04.2022 - 10.2022

Specialist, People Services

Cydcor LLC
02.2020 - 04.2022

Office Support Specialist

Cydcor LLC
11.2018 - 02.2020

Bachelor of Arts - Sociology

California State University, Channel Islands
Naomi Osuna