Proactive leader with a background in managing daily operations and training staff in customer service protocols. Known for implementing effective inventory management systems and optimizing workflows to drive operational success.
Overview
8
8
years of professional experience
Work History
Manager
SUBWAY®Restaurants
Lake Charles, LA
03.2024 - Current
Led daily operations to ensure compliance with food safety and sanitation standards.
Trained and mentored staff on customer service excellence and operational efficiency.
Implemented inventory management systems to optimize stock levels and reduce waste.
Developed schedules to maintain adequate staffing during peak hours, enhancing service delivery.
Guest Room Attendant
Lauberge Casino
Lake Charles, LA
01.2023 - 05.2023
Ensured cleanliness and sanitation of guest rooms, adhering to hotel standards.
Implemented time-saving techniques that improved room turnover rates without sacrificing quality.
Collaborated with housekeeping team to optimize workflow and enhance overall guest satisfaction.
Trained new staff on cleaning protocols, safety procedures, and equipment usage.
Supervisor
Ocean Water Sports
Aguadilla, PR
08.2018 - 02.2022
Supervised daily operations, ensuring adherence to safety protocols and quality standards.
Trained new staff on equipment usage and operational procedures to enhance team efficiency.
Monitored inventory levels, coordinating with suppliers for timely restocking of essential equipment.
Implemented process improvements that reduced downtime and streamlined service delivery.