Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Naomi Perez

Lake Charles

Summary

Proactive leader with a background in managing daily operations and training staff in customer service protocols. Known for implementing effective inventory management systems and optimizing workflows to drive operational success.

Overview

8
8
years of professional experience

Work History

Manager

SUBWAY®Restaurants
Lake Charles, LA
03.2024 - Current
  • Led daily operations to ensure compliance with food safety and sanitation standards.
  • Trained and mentored staff on customer service excellence and operational efficiency.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Developed schedules to maintain adequate staffing during peak hours, enhancing service delivery.

Guest Room Attendant

Lauberge Casino
Lake Charles, LA
01.2023 - 05.2023
  • Ensured cleanliness and sanitation of guest rooms, adhering to hotel standards.
  • Implemented time-saving techniques that improved room turnover rates without sacrificing quality.
  • Collaborated with housekeeping team to optimize workflow and enhance overall guest satisfaction.
  • Trained new staff on cleaning protocols, safety procedures, and equipment usage.

Supervisor

Ocean Water Sports
Aguadilla, PR
08.2018 - 02.2022
  • Supervised daily operations, ensuring adherence to safety protocols and quality standards.
  • Trained new staff on equipment usage and operational procedures to enhance team efficiency.
  • Monitored inventory levels, coordinating with suppliers for timely restocking of essential equipment.
  • Implemented process improvements that reduced downtime and streamlined service delivery.

Education

High School Diploma -

First Bilingual Preperatory School
Aguadilla, PR

Associate of Science -

Full Sail University
Winter Park, FL
2027

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Manager

SUBWAY®Restaurants
03.2024 - Current

Guest Room Attendant

Lauberge Casino
01.2023 - 05.2023

Supervisor

Ocean Water Sports
08.2018 - 02.2022

High School Diploma -

First Bilingual Preperatory School

Associate of Science -

Full Sail University