Summary
Overview
Work History
Education
Skills
Timeline
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Naomi Pierard

Rensselaer

Summary


Energetic and compassionate professional with 15 years of experience in the service industry, consistently promoted into leadership roles. Skilled in managing teams, training staff, conflict resolution, and maintaining a calm, supportive presence in high-pressure environments. Seeking to transition into the foster care or social services field to make a meaningful impact on the lives of children and families.

Overview

6
6
years of professional experience

Work History

Manager

Cricket Cafe
03.2023 - Current
  • Lead and manage daily operations of a busy restaurant, overseeing a team of 9 staff
  • Responsible for hiring, onboarding, and training new employees
  • Handle all opening/closing duties, supplier payments, and full financial accountability
  • Work independently during off-peak shifts, managing the restaurant solo
  • Ensure a safe, organized, and customer-focused environmen

Lead Bartender

Bethany Public House
12.2018 - 12.2022
  • Oversaw full bar operations including cash handling, closing duties, and nightly reporting
  • Maintained high levels of customer service while multitasking in a high-volume setting
  • Trained new bartenders and supported team members to ensure smooth service
  • Known for staying calm under pressure and maintaining a professional demeanor

Education

Graduate Certificate -

Lake City Highschool
Coeur D'Alene, ID
06.2010

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Timeline

Manager

Cricket Cafe
03.2023 - Current

Lead Bartender

Bethany Public House
12.2018 - 12.2022

Graduate Certificate -

Lake City Highschool

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