Professional Summary
Overview
Work History
Education
Skills
Timeline

Naomi Placencio

Freedom Debt Relief
Phoenix,AZ
12
Years of experience

Dedicated Customer Service Representative with a proven track record in efficiently resolving inquiries and enhancing client satisfaction through active listening and critical thinking.

Work History

Customer Service Representative

12 Years 2 Months
Freedom Debt Relief | 06.2014 - Current
  • Resolved customer inquiries efficiently, enhancing overall client satisfaction.
  • Developed and maintained knowledge of debt relief programs, ensuring accurate information delivery.
  • Collaborated with cross-functional teams to streamline communication processes and improve service quality.
  • Trained and mentored new representatives on company policies and customer service best practices.

Education

High School Diploma

Silver High School | Silver City, NM | 05-1992

Skills

Customer service
Active listening
Critical thinking
Data entry
Call center experience

Timeline

Customer Service Representative

Freedom Debt Relief
06.2014 - CurrentRead More

Silver High School

High School Diploma
Read More
Naomi Placencio