Nicholas Orozco
Orlando,FL
Summary
Friendly and prompt Front Service Clerk with excellent skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills.
Overview
2
2
years of professional experience
Work History
Front Service Clerk
Publix
10.2021 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Advised guests about available products and services to meet individual needs.
- Resolved customer conflicts using expert knowledge of company operations and savvy communication skills.
- Maintained transaction security by verifying payment cards against identification.
Education
Associate Of Arts And Sciences - Business Management
Valencia College
Orlando, FL08.2025
Highschool Diploma -
Cypress Creek High School
Orlando, FL05.2023
Skills
- Client Rapport-Building
- Listening Skills
- Cart Retrieval
- Maintaining Quality Assurance Standards
- Product and Service Knowledge
- Problem-Solving Skills
- Customer Preferences
- Constructive Feedback
- Social Perceptiveness
- Time Management
- Bagging
- Proper Storage Procedures
- Company Safety Policies
- Cash and Credit Card Transactions
- Customer Service and Assistance
- Restocking
- Cash Handling
Languages
Spanish
Native or Bilingual
Timeline
Front Service Clerk
Publix
10.2021 - Current
Associate Of Arts And Sciences - Business Management
Valencia College
Highschool Diploma -
Cypress Creek High School
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