Naomi Schmidt
Saint Clair Shores
Summary
Driven by a detail-oriented mindset and exceptional verbal communication skills, I excelled as a Car Wash Manager at Super Car Wash, where I spearheaded initiatives that significantly improved customer satisfaction and safety procedures. My creative solutions and precision in high-pressure environments have consistently enhanced service quality and operational efficiency.
Professional with strong experience in precision work, ensuring thoroughness and accuracy in every task. Known for effective teamwork and adaptability in fast-paced environments, consistently delivering high-quality results. Possesses skills in meticulous inspection, quality control, and client satisfaction, making significant impact on operational efficiency. Reliable and flexible, adept at meeting and exceeding expectations.
Overview
7
7
years of professional experience
Work History
Vehicle Detail Specialist
Superior Shine Car Wash
10.2019 - Current
- Maintained a clean and organized workspace to ensure efficient completion of tasks.
- Maximized productivity by maintaining equipment in optimal working condition through routine maintenance checks and cleaning activities.
- Delivered outstanding results under pressure; consistently meeting tight deadlines without compromising quality.
- Shined vehicle windows and windshields to remove water spots.
- Utilized high-pressure washers to clean vehicles and equipment.
Car Wash Manager
Super Car Wash
11.2019 - 06.2020
- Established open communication channels between employees and management, fostering an inclusive work environment where concerns could be addressed promptly.
- Improved customer satisfaction by implementing efficient car wash processes and maintaining a clean environment.
- Analyzed sales trends to identify opportunities for upselling additional services or offering promotional discounts.
- Implemented targeted marketing strategies that increased customer retention and attracted new clients.
- Promoted exceptional customer service, addressing complaints promptly and ensuring repeat business from satisfied clients.
- Cleaned and polished vehicle interiors and exteriors to high standards.
Waitress
Red Olive Family Restaurant
06.2017 - 09.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
GED -
Lake Shore High School
Saint Clair Shores, MI01-2019
Skills
- Detail-oriented mindset
- Verbal Communication
- Deadline-oriented
- Creative solutions
- Accuracy and Precision
- Customer Service
Timeline
Car Wash Manager
Super Car Wash
11.2019 - 06.2020
Vehicle Detail Specialist
Superior Shine Car Wash
10.2019 - Current
Waitress
Red Olive Family Restaurant
06.2017 - 09.2019
GED -
Lake Shore High School
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