Naomi Schrock
Canyon Lake
Summary
Salon Professional experienced in client service and relationship building. Enhanced client satisfaction and retention through innovative service offerings and effective team management. Delivered high-performing teams and implemented training programs that improved service quality and increased client loyalty.
Overview
30
30
years of professional experience
Work History
Owner
Kuttin Korners Hair Salon
Canyon Lake, TX
09.2011 - Current
- Developed and implemented innovative service offerings that improved client satisfaction and retention.
- Managed daily operations, optimizing workflow and performance at salon.
- Cultivated strong relationships with clients, leading to increased loyalty and repeat business.
- Consulted with customers to identify needs and propose tailored solutions.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Cosmetology Instructor
Total Transformation Institute Of Cosmetology
San Marcos, TX
08.2024 - 03.2026
- Developed and implemented comprehensive cosmetology curriculum aligned with industry standards.
- Facilitated hands-on training sessions to enhance student practical skills and techniques.
- Evaluated student performance through assessments, providing constructive feedback for improvement.
- Mentored aspiring cosmetologists, fostering professional growth and confidence in their abilities.
- Integrated current trends and innovations into lesson plans to maintain relevance in the field.
- Ensured compliance with state regulations and safety standards within classroom settings and practical labs.
- Collaborated with faculty to refine instructional methods, enhancing overall educational quality within the program.
- Collaborated with fellow instructors to create innovative teaching strategies for improved student comprehension.
- Established strong rapport with students, fostering an open and inclusive learning atmosphere.
- Facilitated workshops on essential soft skills, such as communication and professionalism within the beauty industry.
- Adapted instructional methods based on individual student needs or learning styles, resulting in greater success and satisfaction among the student body.
Mayor
City of Uhland
Uhland,TX
05.2021 - 05.2023
- Led community engagement initiatives to enhance citizen participation in local governance.
- Facilitated town hall meetings to enhance transparency and encourage open dialogue between residents and city officials.
- Coordinated with city departments to align budget allocations with community priorities.
- Managed the city budget effectively, ensuring fiscal responsibility and efficient allocation of resources.
- Developed strategic plans addressing infrastructure improvements and public service enhancements.
- Advocated for sustainable development policies to promote environmental stewardship within the city.
- Fostered partnerships with local organizations, enhancing support for economic development projects and initiatives.
- Fostered positive relationships with neighboring municipalities to facilitate regional collaboration and growth.
- Organized annual cultural and recreational events, strengthening community engagement and participation.
Salon Manager
Sports Clips
San Marcos, TX
01.2010 - 10.2011
- Oversaw daily salon operations, ensuring high standards of service and client satisfaction.
- Developed and implemented training programs for new stylists, enhancing skill levels and productivity.
- Conducted performance evaluations, providing constructive feedback to improve team effectiveness.
- Managed inventory control processes, optimizing supply levels to reduce costs and waste.
- Opened two locations for the franchise owner in this time period
Artistic Director
Supercuts
Austin, TX
07.2007 - 01.2010
- Directed creative teams to develop innovative marketing campaigns for brand awareness
- Established visual merchandising standards to elevate in-store presentation and attract clientele
- Implemented training programs to enhance stylist skills and improve customer service
- Mentored junior stylists, fostering professional growth and enhancing overall team performance
- Facilitated hands-on training classes aimed at improving stylists' cutting skills for the cutting technique implemented by Supercuts.
- Conducted training sessions across multiple locations for stylists and management teams to teach and coach stylists and managers.
- Collaborated with operations to streamline salon processes, increasing efficiency and client satisfaction
Owner
Tropic Tans
Murrieta, CA
01.2005 - 06.2007
- Managed daily operations, ensuring efficient workflow and optimal team performance at salon.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Trained and mentored staff on advanced tanning techniques and customer service excellence.
- Developed training programs for new hires to promote continuous learning and enhance service quality.
- Oversaw inventory management, optimizing product selection based on client preferences and trends.
- Analyzed customer feedback to identify areas for improvement in service delivery and ambiance.
Salon Manager /Stylist
Supercuts
Riverside, CA
04.1996 - 12.2005
- Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
- Trained and mentored staff, fostering a collaborative and high-performing team environment.
- Enhanced salon performance through effective scheduling and resource allocation.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Resolved customer complaints promptly, improving overall client experience and loyalty.
- Established standard operating procedures, elevating service quality across all stylist interactions.
- Implemented inventory management strategies, optimizing product availability and reducing waste.
- Monitored financial performance, adjusting strategies to meet revenue targets consistently.
- Managed cash flow, business transactions, banking, and accounting processes.
- Opened multiple franchise locations, expanding brand presence.
- Oversaw salon employee performance, facility cleanliness, and sales.
Education
Cosmetology License - Cosmetology
Elegante Beauty College
Moreno Valley, CAHigh School Diploma -
March Mountain High School
Moreno Valley, CASkills
- Operational strategy
- Business management
- Financial management
- Sales leadership
- Staff management
- Team oversight
- Staff hiring
- Employee development
- Customer relations
- Client service
- Networking
- Verbal and written communication
Timeline
Cosmetology Instructor
Total Transformation Institute Of Cosmetology
08.2024 - 03.2026
Mayor
City of Uhland
05.2021 - 05.2023
Owner
Kuttin Korners Hair Salon
09.2011 - Current
Salon Manager
Sports Clips
01.2010 - 10.2011
Artistic Director
Supercuts
07.2007 - 01.2010
Owner
Tropic Tans
01.2005 - 06.2007
Salon Manager /Stylist
Supercuts
04.1996 - 12.2005
Cosmetology License - Cosmetology
Elegante Beauty College
High School Diploma -
March Mountain High School