Naomi Stitt
Killeen,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level CMA/ Phlebotomy position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist
H&r Block
12.2023 - Current
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Barista
Potation Beverage Company
08.2023 - 12.2023
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Shift Supervisor
Starbucks
10.2022 - 06.2023
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Education
No Degree - Medical
Cybertex Institute of Technology
Austin, TX06.2024
High School Diploma -
Antelope Valley High School
Lancaster, CA05.2015
Skills
- OSHA regulations
- Appointment Scheduling
- Multitasking and Prioritization
- Medical Terminology
- Time Management
- Multi-line Telephone System Operation
- Operating ECG Equipment
- Vital Signs Collection
- Cleaning and Sanitizing
- Blood Collection
- HIPAA Compliance
- Updating Medical Records
- Inventory and Supply Management
- Customer Service-Oriented
- Office Equipment Operations
- Scheduling
- Reliable and Punctual
- Computer Proficiency
Certification
CPR Certified
Certified Phlebotomy Technician
Certified EKG Technician
Certified Medical Assistant
Licensed Cosmetologist
Languages
English
Native or Bilingual
Timeline
Receptionist
H&r Block
12.2023 - Current
Barista
Potation Beverage Company
08.2023 - 12.2023
Shift Supervisor
Starbucks
10.2022 - 06.2023
No Degree - Medical
Cybertex Institute of Technology
High School Diploma -
Antelope Valley High School
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