NAOMI TIEFEL

Work History

Carroll University

03.2022 - Current

Maintain University course catalog and academic policies
Manage team of six associate/assistant registrars
Serve as a resource for policy change and creation regarding curriculum
Review and graduate all students upon completion of graduation requirements
Work closely with faculty, department heads, and deans to better our student experience and education
Report on key metrics for efficiencies in advising and registration and student completion
Member of Academic Standards committee, serving as key resource
Manges monthly NSC reporting as well as Degree Verify reporting post-graduation

Concordia University

05.2018 - 03.2022

Operations Manager for Recruit CRM for all levels of Admission
Collaborated with Directors to increase productivity and efficiency
Provided new and continuing training to all system users
Successfully implemented various process improvement projects (new communication flow, paperless review, training for new employees)
Managed data team of four data specialists
Analysis, troubleshooting and correction of applicant data and system errors
Responsible for all Enrollment Reporting using Power BI

Cardinal Stritch University

01.2016 - 05.2018

Created clear process and procedures for all incoming and returning students, working closely with Advising and Admissions
Created and maintained the Jenzabar Online Registration system and Student Audit process
Member of curriculum committee
Collaborated with Deans, Department Heads, and Faculty on creating new policies and updating old policies for a new student body and served as liaison for program review and accreditation
Responsible for I-PEDS, NSC, and weekly enrollment reporting

Cardinal Stritch University

01.2015 - 05.2017

Provided educational guidance and program planning to accelerate students in the College of Health Sciences and Master of Business Administration Program
Advised traditional BSN nursing students
Supported Jenzabar Advising and Online Registration - setup and maintenance
Interpreted and presented rationale for institutional policies, procedures, and program requirements

Cardinal Stritch University

01.2011 - 01.2015

Responsible for the integration of technology throughout the recruitment process
Managed implementation of communication strategies through CRM, Communication Flow, and report creation for recruitment using Jenzabar EX
Increased productivity through positive leadership reaching a 96% completion rate of application entry within 24 hours of receipt

Cardinal Stritch University

01.2010 - 01.2011

Data entry for all Undergraduate applications and additional admitting requirements
Worked with leadership to create paperless admissions review

Wisconsin Lutheran College

08.2007 - 07.2010

Developed creative recruiting strategies to meet the needs of a new focus area of recruitment
Communicated with students, managing all phases of recruitment including initial recruitment, financial aid counseling and class registration
Researched and recommended new sources for student recruitment
Collaborated interdepartmentally with faculty and administration to meet recruitment goals and satisfy the needs of prospective students