Cherish Lumpkins
Milwaukee,WI
Summary
Accomplished Medical Assistant with a proven track record at Carroll University, enhancing patient flow and ensuring HIPAA compliance. Skilled in phlebotomy and maintaining a 98% accuracy in medical billing, Conscientious Healthcare professional offering over 3 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. I excel in fast-paced environments, demonstrating exceptional organizational and interpersonal skills. My commitment to patient care and efficiency has significantly improved operational workflow.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Carroll University
03.2021 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Prepared lab specimens for diagnostic evaluation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Assistant Manager
Children's Place
07.2019 - 11.2019
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Tagged and prepared new merchandise for retail sales.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
School Bus Driver
First Student Transportation
06.2018 - 06.2019
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Obeyed federal, Wisconsin and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Communicated information to parents to promote good communication and transparency.
- Transported passengers safely along prescribed routes according to tight schedules.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Assisted students with boarding and exiting bus to reduce safety issues.
- Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
- Supervised students during loading, unloading and on bus.
- Completed logbooks, incident reports and other daily paperwork.
Education
Certificate - Medical Assistant
Trinity Allied Healthcareer
West Allis, WI11.2020
High School Diploma -
Harrisburg High School
Harrisburg, PA06.2005
Skills
- Payment Collection
- Medical Billing
- Medical Terminology
- Patient Flow Management
- Data Entry
- Inventory Management
- Patient Scheduling
- HIPAA Compliance
- Phlebotomy
- First Aid
- Appointment Setting
- Immunization Administration
- Vital signs monitoring
Timeline
Medical Assistant
Carroll University
03.2021 - Current
Assistant Manager
Children's Place
07.2019 - 11.2019
School Bus Driver
First Student Transportation
06.2018 - 06.2019
Certificate - Medical Assistant
Trinity Allied Healthcareer
High School Diploma -
Harrisburg High School
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