Naomi Wagoner
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk-Temporary
City of Farmington
Farmington, NM
04.2026 - 06.2026
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled incoming calls, directing inquiries to appropriate departments for efficient communication.
- Maintained organized filing system, enhancing document retrieval and workflow efficiency.
- Developed and implemented office supply inventory system, reducing waste and optimizing procurement processes.
Parent Liaison
Farmington Municipal Schools
Farmington, NM
10.2025 - 03.2026
- Makes phone calls to parents and guardians regarding their students activities in school, most positive
- Engages with families and provides resources when families need them
- Attends family nights and parent teacher conferences
- Keeps track of attendance achievements and gives out awards
- Keeps parent and guardian information up to date
Team Member
Firehouse Subs
Farmington, NM
08.2025 - 10.2025
- Delivering "Heartfelt Guest Service" by preparing high-quality, steamed-to-order sandwiches in a fast-paced, high-energy, and clean environment.
Server
Pacific Paradise Asian Dine-In and Sushi Bar
Albuquerque, NM
01.2025 - 05.2025
- Serves patrons with food and beverages in a positive and friendly manner.
- Provides information to help food and beverage selections.
- Presents ordered choices in a prompt and efficient manner.
- Maintains dining ambiance with an enthusiastic attitude.
- Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
- Helps patrons select food and beverages by suggesting courses, explaining the chef's specialties, identifying appropriate beverage pairings, and answering food preparation questions.
- Transmits orders to bar and kitchen by recording patrons' choices and identifying patrons' special dietary needs and special requests.
- Keeps kitchen staff informed by noting timing of meal progression.
- Serves orders by picking up and delivering patrons' choices from bar and kitchen and delivering accompaniments and condiments from service bars.
- Responds to additional patron requirements by inquiring of needs and observing dining process.
- Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
HR Special Projects
City of Farmington, NM
Farmington, NM
09.2024 - 12.2024
- Organized and updated job descriptions.
- Researched entry level position pay in Farmington to create competitive pay.
Office Aide
Largo Tank and Equipment
Farmington, NM
04.2020 - 11.2024
- Skilled in handling administrative tasks such as filing, data entry, and document management
- Excellent customer service and telephone etiquette
- Experienced in managing the front office, including answering phones and greeting customers
- Excellent organizational skills, able to organize and manage files and records
- Proven ability to work independently and as part of a team to complete assigned tasks
Hospitality Staff
City of Farmington Parks and Recreation
Farmington, NM
06.2022 - 08.2024
- Provided high quality customer service in a fast paced hospitality environment
- Assisted customers in selecting and ordering food and beverages
- Processed payments quickly and accurately
- Monitored stock levels and replenished items as needed
- Collaborated with other hospitality staff to achieve customer satisfaction
- Made sure theatre aisles were safe and clean for public use
- Followed all health and safety regulations
- Demonstrated excellent communication and interpersonal skills
- Assisted the public by distributing playbills, answering questions, and providing for any special needs of disabled persons in seating, food-service, or any public use of the facility
Host
Range Cafe
Albuquerque, NM
11.2023 - 05.2024
- Greeted guests in a friendly and professional manner, providing excellent customer service.
- Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously.
- Demonstrated strong problem-solving skills while managing seating arrangements and resolving guest complaints.
- Answered phone calls to take reservations and address guest questions and concerns.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Managed telephone and internet take-out orders and coordinated hand-off for delivery orders with third-party drivers.
- Monitored cleanliness of common areas and dining rooms to maintain neat and welcoming establishment.
- Stocked service areas with supplies to deliver faster service to guests.
- Checked restrooms for cleanliness and availability of supplies.
Education
Interior Design - Undergraduate
Rocky Mountain College of Art and Design
Remote06-2026
High school diploma - undefined
Piedra Vista High School
Farmington, NM05-2023
Skills
- Friendly, positive attitude
- Flexible and adaptable
- Problem resolution
- Computer skills
- Multitasking Abilities
- Dependable and responsible
- Animal lover
Certification
- Driver's License
- Non-CDL Class C
Timeline
Front Desk-Temporary
City of Farmington
04.2026 - 06.2026
Parent Liaison
Farmington Municipal Schools
10.2025 - 03.2026
Team Member
Firehouse Subs
08.2025 - 10.2025
Server
Pacific Paradise Asian Dine-In and Sushi Bar
01.2025 - 05.2025
HR Special Projects
City of Farmington, NM
09.2024 - 12.2024
Host
Range Cafe
11.2023 - 05.2024
Hospitality Staff
City of Farmington Parks and Recreation
06.2022 - 08.2024
Office Aide
Largo Tank and Equipment
04.2020 - 11.2024
High school diploma - undefined
Piedra Vista High School
Interior Design - Undergraduate
Rocky Mountain College of Art and Design